Coldeez is listed under Furniture Stores.
Coldeez (coldeez.com) has 214 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Sonja K.
Stupidly I ordered before checking reviews! I bought through PayPal. So I reported a problem with the payment & asked for full refund. I did also email company straight away, but never got a reply. Pp replied straight away with a refund. Close call!!
Peter D.
Having seen their advert on Facebook, I assumed that they were a reputable company! I ordered one of the A/C units for a bedroom that we didn't have proper A/C in. The advert suggested that it was designed and made in the UK, but on receiving the invoice, I realised that it was based in Hong Kong. I immediately sent an email cancellation the order, followed by a further seven over the next 24 hours...all were ignored. I contacted my bank and explained what had happened. I was told that this company was known to them and not in a good way!!! I have started an application of dispute against thr company. This means the funds will be taken back from Coldeez and I will be reimbursed. I have also reported the company to the police. Do not buy anything from this "company".
Mloda
I just read all reviews here and I send them email about I want to delete my order and I want my money back to my account! They should do this I m very hoping to get my money back!
Patricia M.
I'm so pleased l checked Trust Pilot before l purchased. l was really tempted from the advertisement but after watching BBC Morning Live yesterday l checked in here. Thanks everyone who has posted a review!
Chrissy
We ordered this fan with the recent hot weather being uncomfortable to sleep in. It is just a normal bog standard mini tower fan! Kicks out normal air, not cold at all and is quite noisy! Really disappointed as was expecting better with all the claims on advertisement. Fake reviews on facebook. Feel foolish for being taken in by all the lies. Do not buy. No way of contacting supplier!
Lin L.
I ordered a cooling ace fan and it is absolute rubbish, cheap flimsy plastic. The company offers 30 day guarantee but what they don’t tell you is you have to pay the return charges to China which cost as much as the fan. £60.
Smith
DON'T BE FOOLED BY COLDEEZ COOLING ACE! They are sending out a tower fan instead that you can buy on Amazon for £18! I stupidly trusted their reviews & a consumer review website that obviously received something very different to what we all got! I paid £157.90 for 3 units & shipping, absolutely disgusting! It's meant to be trade marked & what comes has no Coldeez Cooling Ace written on it anywhere?! It says M60 Constant Wind Speed Fan not even the same thing, lookis like the picture. It got delivered & left behind my bin, no info about when it was coming, considering I paid over £25 for shipping & handling. To add insult yo injury I bought 3 & received 1 piece of absolute rubbish, nor the products I ordered! I miss buying in a genuine shop & getting what you wanted. So many scammers with what looks like a genuine website & trade marked product with all these guarantees. ABSOLUTE PACK OF LIES & FALSE ADVERTISING. Thank you to the other reviewer about Trading Standards, I will look into it so I can try & help others to avoid making the same mistake. It's a shame we couldn't give it a 0 review. So glad I paid by credit card. From now on I am going to check trust pilot reviews for everything online, apps & products. This digital age is catching too many out. Stay safe all the best.
khan C.
Reviews for the Coldeez Cooling Ace are heavily polarized, with many customers reporting it functions more like a weak fan rather than an air conditioner, resulting in low ratings. While marketed for personal cooling, many users found it inefficient and disappointing, often citing issues with battery life and performance
