Cold Brew ClubCold Brew Club is a better kind of club for a better kind of coffee. They ship 3L of super concentrate direct to your door so you can make up to 9L of regular strength cold brew, enough for 38 cups.
Cold Brew Club (coldbrewclub.co) has 65 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Troy T.
This was my first order, not sure if I will order again. Coffee was alright , nothing to write home about. The order took longer than expected, and was warm when I got it. I live in las vegas its hot out but they say it should arrive cool. I wish there was clear information on the recommended mix of the coffee, I had to scour the website for the info. either print it on the bag or create a FAQ on the website. Great idea but needs improvement.
Adam D.
We didn't particular like the coffee but I am willing to chalk that up to personal taste. The packaging was biodegradable and many other people seem to like the coffee. After some initial difficulties contacting the company, we were able to get a hold of their customer service. They were helpful and eventually issued a refund. So it is probably worth giving it a shot.
Response from Cold Brew ClubNov 27, 2020
Hi Adam, Can you email us at [email protected] so we can make this right? Unfortunately we don't have any messages from you on record, and we are eager to help. If you're not happy with the brew we will 100% issue a refund as we have a satisfaction guarantee. Regarding the chunks, it is normal for coffee particles to band back together no matter how many times we filter it before packing. These are absolutely harmless and should not affect the quality of the brew. We are, however, working out a homogenization process to solve for this since some pouches have more than others. Cheers, -Mike
Grlsyko
I actually joined through a games offer wall and never heard of this company before but I only drink iced coffee, mostly cold brew. I Have to agree with the review about it before my somewhat bitter and acidic which is a big part of cold brew vs regular brew, as it should less so. Mine did not arrive warm at all so a temp change did not have affect it. Also I have the same thing as another review with a lot of partials floating around that look the way tea leaves do if a bag rips and the dried up tea leaves are in your drink and not like coffee grounds so that def threw me off. It did seem pretty strong but I drink too much for this to be affordable at the regular price of $60 a month or whatever it is. I’ll continue making my own at home for a fraction of the price as it is very easy just takes letting it sit and starting some before that’s gone and you will have a continuous supply
Consumer
Cold brew arrived hot. I recommend faster delivery directly to your door. Good quantity with convenient packaging. Love being able to have at home. Cold brew was bitter & acidic. Should be dark, strong, smooth and less acidic if brewed cold & slow. I will try again and see if next experience is the see.
Response from Cold Brew ClubJul 24, 2020
Hey there, Thanks so much for taking the time to review us! Unfortunately the flavor can be affected if the brew spends too much time in warm temperatures. If this delivery got missed or delayed, this might be the reason. Send us a note to [email protected] so we can look into this for you and send you a new one. We are 100% satisfaction guaranteed so we have no problem making this right. All the best, -Mike
Aleisha
The flavor of the cold brew is great. The reason it's only 3 stars is because there's a lot of strange little particles floating in the cold brew and that's quite disconcerting.
Response from Cold Brew ClubJul 22, 2020
Hey Aleisha! Thanks so much for being part of the club! We also noticed a recent batch of coffee had a few extra particles and are in the midst of investigation. We suspect it happened as the coffee settled before packing, and coffee particles snowballed together. We believe we can resolve this for future orders with a homogenization process start on our next production run. Either way, the particles are harmless. But if you do find yourself unhappy with it, we will absolutely ship you a new one. Thanks again and enjoy your day, -Mike
