colaley.comReviews of colaley.com

I paid and the goods never replied, I’ve emailed several times and they just reply saying they will chase the delivery people I in the end asked for a refund, they rufused as the good have been shipped and I’ve been waiting nearly 4 months and they still aren’t here Lots of comments everywhere with people all saying the same. Please be careful

Order took over two months to arrive. Items were not as described; they did not fit as per advertisement, and the material looked very poor. I contacted "customer service" only to be told that I could not have a refund as the size I had ordered had been sent from the warehouse. I explained that the items I received differed greatly from the photos used in the ads, and that due to the overall fit not being right, I was unhappy with my purchase, and my consumer rights entitled me to a refund. CS replied with; "your items are as ordered from the warehouse, thank you for your kind understanding. If you are not happy with your purchase, perhaps someone you know could use them". After many more messages sent,and receiving many more frustrating replies, I finally accepted £20 from them, and took it as a win. Never again will I order from this company.

STAY CLEAR!!!! Item never arrived, the customer service is just automated responses no matter what you write in an email they always respond with things like thank you for you patience, we understand your frustration but because it states it is still In transit they point blank refuse to give you a refund. I have asked for a refund at least 5 times now. I’ve said enough is enough we both know this item I not arriving. Nothing you say chances their responses. Biggest scam company there is. DO NOT ORDER!!!!!!!

I would not even give this shame company 1 star. Item sent were made out of the cheapest materials, which didn't fit. When I requested a refund, advised to offer the garments to someone else!! Won't refund as they sent the size ordered! Who on earth has ever been refused a refund when the item simply doesn't fit! Going on they then offered £5, upped it to £10, despicable last offer was half the money back and keep their item that doesn't fit.. please do not ever buy from them. I am in the middle of taking it further as they are in breach of UK trading standards. Based in China dreadful materials used, to tell someone to sell the garments on is just insulting

If I could score it zero I would. Ordered 2 bras which took weeks to arrive. They were from China, which it didn't say on the advert. There isn't even a label on the bras which are poor fitting. They say to return them would cost €41, even though the package has a label with an England address. All they offered is €4 reduction. I didn't even pay in dollars. The same product with the same details is being sold under various names on Facebook

Please please DO NOT USE THIS SCAM COMPANY. MUCH THE SAME AS ALL THE OTHER COMMENTS. RIP OFF MERCHANTS. I WISH I COULD FIND AWAY OF PLASTERING THIS ALL OVER THE WEB.

Wish we werent allowed to even give one star,this company is a total rip off, customer service is useless and you get no reply from anyone,package took over 6 weeks then had to send it back because its cheap tat,the return label address is on the label at the front of your parcel but i sent it back with tracking,now im struggling to get refund or any reply about it so going to raise the case with paypal

Ordered 2 bras on 7th October and still not arrived. Customer services continues to say “ on way,be patient “. Well,my patience has run out….cannot contact seller. DO NOT buy from this company.