colaley.comReviews of colaley.com

I fell for a scam... Ordered 2 x bras - using the size guide provided on the website - which is totally useful and giving fraud info. What I received had the size label appropriate to the order - which was the excuse used "that the picker had done the correct job". However, when you order a 2XL bra and receive a bra with a cupsize equivalent to an egg cup - there is something majorly wrong!!! They advised that a return would cost me money, suggested I could pass them onto someone else. What is this company trying to do - obviously scam people out of their money and fob them off with excuses and refuse refund. Feel slightly embarrased that I fell for it and wish I'd done proper research and checked this website before ordering :(

If I could give 0 I would . I could have got better products in Primark and no reply from email to return goods ..Scam ..Avoid Aboid

Tried to cancel within 5 minutes but was told they had processed the order, when bras came the quality was appalling, stitching coming away, cheap material and very small even tho I got large. Customer service doesn't exist just keep getting automated response.

They sent the wrong product and after a week of chatting forth and back with the customer service I resolve nothing.

I ordered three pairs of women's tights and after taking almost two months to arrive, two if them were wrong in color and size. I talked to the company to see what will je my options and they said to me that everything was fine so there's nothing for them to do. I sent pictures etc to prove that it was wrong and in the end they said that the maximum they could do is to compensate me with £8.7. I paid almost £15 for each of them. I am insisting that that's not enough and now they are just ignoring me.

DO NOT TRUST!!!! They sent me the wrong item and then tried to tell me that they item they send was correct. After sending multiple pictures of the item they sent and the original order, they finally accepted that they had sent the wrong item. However, they refused to give me a refund or send the correct item. They did offer the £2 compensation. What an absolute joke!!!! Find what you want somewhere else!!!!

if i could give 0 stars i would. the item i bought was not fit for purpose, i bought through Klarna, eventually after 4 months i got a return address and returned the item, colaley have not said they received tge item so Klarna have now added late payment fees to my account. so now i have no item, paid £16 to return it and have to pay Klarna £20. for nothing. 🤬

I never received my order. I emailed the suggested email and I had a reply with a link which listed questions about my order. There were several questions to choose from but none of them was about 'not receiving' an order' or 'requesting a refund'. I was really looking forward to receiving my order and finally having a comfortable bra to wear so massively disappointed it never arrived and I can't get a refund. And now every time I go on social media I see an ad for this bra.