Chemmen
Don't expect to receive your redemption
If I could attach files of screenshots I have taken of my conversation with customer service. I won $101.13 and put in for a redemption. Their redemption process says over $50 you redeem with PayPal and it is instant. That is not the case. Just like the others have written in their review, of this so called online sweepstakes casino, they have excuse and excuse for the reason of not receiving my payout. The first reasoning is: New Messages 1:32 AM Ivy Really sorry for the long wait. We totally understand your frustration. Due to a high number of withdrawal requests, we’ve hit the current limit, so your application is now in the review queue. It might take a few days. Right now, the withdrawal system gives priority to users above VIP 8, that’s caused some delays for regular users, and we’re really sorry for the inconvenience. We’re working hard to speed things up—thanks for hanging in there and being patient! Then there is this response: New Message 1:08 AM Ivy Really sorry for the long wait. There’s been a big wave of withdrawal requests lately, and the review channel hit its limit. A lot of the larger ones triggered KYC checks and didn’t go through, which ended up blocking the available quota. So your application is now in the review queue, It will take a little longer than usual. I’ll keep you updated if anything changes. Along with this response requiring a deposit: New Message 8:57 PM CS - Kirsten Hello dear! you may follow these steps for your Free Bonus redemption: ✅ Steps to Redeem the Bonus: 1. Make a Deposit, A deposit is required to activate the bonus conversion feature. After depositing, you’ll start wagering with Sweeps Coins (SC). 2. As you place bets using SC, the bonus you win during gameplay and all free bonus both will keep turning into withdrawable balance as you progress. the bonus doesn’t convert all at once—it unlocks gradually. 3. Most of the real cashouts come from lucky wins through betting. With a little luck, that amount can get a big winings! 🍀💸 4. Watch Your Progress : You can monitor your progress bar in your account or on the redeem page. It shows how much of the bonus you’ve unlocked so far. Just a heads-up — free bonus can only be used for cash withdrawal after you make a recharge. If you wants to withdraw, you'll need to complete the task by betting with SC to convert the bonus. You can check your current cashable balance on the “Redeem” page. To increase that amount, you just needs to keep playing and winning with SC, most of the real cash outs come from lucky wins through betting. Making a deposit is the first step to unlocking your redemption. However, to activate the bonus conversion, you’ll also need to use your deposited Sweeps Coins (SC) to play and wager in the games. As you continue to play, the system will gradually start converting your free bonus balance into real, redeemable SC based on your gameplay. This process is automatic, but it requires active wagering of your deposit to begin. Let us know if you’d like help tracking your progress we’re here to support you! They are so supportive. Well I wrote to them addressing the legality of requiring a deposit in order to receive sweepstakes winnings, which is illegal. This is my response: I want the money that I won from collecting daily sign in rewards. I attempted to redeem $101.13 that I won fairly. Now you are saying that I must change bonus sweepstakes coins into actual sweepstakes coins because the two are different. That the bonus coins are "bonus" are somewhere in between gold coins and sweeps coins. This is clearly an attempt to hold back winnings that are owed. Isn't "sweeps" coins in fact "bonus" coins? We do not purchase sweeps coins because that is illegal. We purchase gold coins then are giving "sweeps" coins as a "bonus". With the legality of No Purchase Necessary to Enter and Win a Sweepstakes.



