customer
Easy to do
Easy to do, good experience, helpful staff
Response from CoinFlipJan 15, 2025
Thanks so much for the nice review, we appreciate the feedback!

CoinFlip, founded in 2015 in Chicago, is a global leader in digital currency, operating over 5,500 Bitcoin ATMs across the U.S. and internationally. With the CoinFlip Wallet app for iOS and Android, the platform makes cryptocurrency transactions easy and secure. Through innovations like CoinFlip Ventures supporting early-stage crypto projects, the company has earned recognition on the Inc. 5000, Deloitte Technology Fast 500, and was named Chicago’s fastest-growing company by Crain’s in 2021 and 2022.CoinFlip Preferred offers a premier over-the-counter service designed to simplify cryptocurrency transactions. With personalized, white-glove support, clients can seamlessly buy, sell, and swap cryptocurrencies. Each client is paired with a dedicated client manager, certified as a PlannerDAO Certified Digital Asset Advisor (CDAA), ensuring expert guidance and tailored crypto education. Operating across the U.S., Canada, Italy, and Mexico, CoinFlip Preferred is dedicated to making cryptocurrency investing simple and accessible.
CoinFlip (coinflip.tech) has 194 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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customer
Easy to do, good experience, helpful staff
Response from CoinFlipJan 15, 2025
Thanks so much for the nice review, we appreciate the feedback!
customer
Very helpful support. Convenient and easy to use
Response from CoinFlipJan 8, 2025
Thanks so much for the nice review! We appreciate the feedback and will pass it on to the team for sure!
customer
It was very easy to complete my transaction. The instructions were complete and easy to follow. The time it took for it to be completed was fantastic. Thank you for doing a great job!
Response from CoinFlipDec 27, 2024
Thanks so much for the wonderful review! We appreciate the kind words and will definitely pass them on to the rest of the team.
Bruce N.
Great customer service
Response from CoinFlipDec 27, 2024
Hi Bruce! We pride ourselves on providing quality customer support for all our customers, and we appreciate you taking the time to leave us this nice review.
William W.
I appreciate Isiah for his patience and great hand-holding for my first time registering the coin flip and making the exchange immediately. The whole process could be more smooth without Isiah's help. Great job! Will continue to use Coin Flip going forward. Suggestion to include USDT in the future. William
Response from CoinFlipDec 24, 2024
Thanks for the great review, William! We sincerely appreciate your kind words and will pass them on to the team (especially Isiah)!
Robin M.
The process is a bit cumbersome, but I understand giving me a second chance to confirm my purchase. I have often received promo codes for discounted transactions and appreciate it very much. This is one of the reasons I stay with coinflip, the discount codes. Thank you,
Response from CoinFlipDec 23, 2024
Hello Robin, we appreciate you taking the time to leave us this very nice and thoughtful review. Your feedback is important to us, and we'll definitely pass it on to the rest of the team.
Anoymous
The concierge service makes the whole process painless. Well worth the fees.
Response from CoinFlipDec 19, 2024
Thanks for the excellent review! Always nice to hear when our customers have had a great experience with us.
Denise
Tyler was so helpful and very patient. This was my first time buying crypto, and I was a little nervous, but he made my feel comfortable by walking me through each step. He went above and beyond to help me, and I really appreciate that. Thanks, Denise
Response from CoinFlipDec 17, 2024
Hello Denise, thanks so much for taking the time to leave this lovely review. It's great to hear when our customers have had an exceptional experience with us. We appreciate the feedback and will share it with the rest of the team. Especially Tyler.