customer
Transactions seem less and easy
Transactions seem less and easy
Response from CoinFlipMay 8, 2025
Thanks for taking the time to leave us a great review!

CoinFlip, founded in 2015 in Chicago, is a global leader in digital currency, operating over 5,500 Bitcoin ATMs across the U.S. and internationally. With the CoinFlip Wallet app for iOS and Android, the platform makes cryptocurrency transactions easy and secure. Through innovations like CoinFlip Ventures supporting early-stage crypto projects, the company has earned recognition on the Inc. 5000, Deloitte Technology Fast 500, and was named Chicago’s fastest-growing company by Crain’s in 2021 and 2022.CoinFlip Preferred offers a premier over-the-counter service designed to simplify cryptocurrency transactions. With personalized, white-glove support, clients can seamlessly buy, sell, and swap cryptocurrencies. Each client is paired with a dedicated client manager, certified as a PlannerDAO Certified Digital Asset Advisor (CDAA), ensuring expert guidance and tailored crypto education. Operating across the U.S., Canada, Italy, and Mexico, CoinFlip Preferred is dedicated to making cryptocurrency investing simple and accessible.
CoinFlip (coinflip.tech) has 194 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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customer
Transactions seem less and easy
Response from CoinFlipMay 8, 2025
Thanks for taking the time to leave us a great review!
Howard B.
Customer service was outstanding. James Mantia was who I dealt with. He was very understanding and professional. He was prompt and answered all my questions. This was the best customer service I have received in the crypto world. Great job.
Response from CoinFlipMay 5, 2025
Hello Howard, thanks for the excellent review! We love to hear when our customers have had a great experience with us. We appreciate the kind words and will pass them on to the team, especially James!
customer
I really appreciate the assistance I got from Damika. It was very useful and I needed to help and thank you again.
Response from CoinFlipMay 5, 2025
Thanks for taking the time to leave us a review! We appreciate the feedback and know Danika does too!
Steven K.
Your account executive , Eric Golden, in Las Vegas , has been extremely helpful in all aspects of orienting me to both your preferred wiring instructions as well as your ATM operations. Phone support has also been superb. All very personable, helpful and knowledgeable.Top service all around. Dr. Steven Kaufman Boston, MA
Response from CoinFlipApr 24, 2025
We appreciate you taking the time to leave us such a great review, Dr. Steven! It's always nice to hear when our customers have had an exceptional experience, and even nicer to hear you've received excellent support. Thanks for the kind words, which we'll for sure pass on to the crew (especially Eric)!
Keith G.
The agent that was assigned to me was very knowledgeable and very nice to talk to
Response from CoinFlipApr 24, 2025
Thanks for the great review, Keith! We appreciate the kind words!
customer Carol C.
The CoinFlip Agent who was assigned to work with me on my first transaction was very knowledgeable and she walk me through the purchase of crypto without any problems. I will definitely use this service again. Thank you.
Response from CoinFlipApr 23, 2025
Hi Carol, we appreciate the excellent review! It's awesome to hear when our customers have had an exceptional experience with us. Thanks for the kind words!
Pea N.
Love Danika. She is the best.
Response from CoinFlipApr 23, 2025
Thanks for taking the time to leave us such a nice review! We'll be sure to pass this on to the team (especially Danika)!
GK
James made the wire transfer process seamless. Since it was my 1st time with your company, I needed to ask questions and he was very very helpful. On these days it’s great to have fantastic workers Also Denika was also very pleasant and helpful used, but would not hook up with her today. She provided the guidance link to complete the application
Response from CoinFlipApr 21, 2025
Thanks so much for taking the time to leave us this wonderful feedback. We love to hear when our customers have had a great experience with us and will definitely pass your kind words on to James, Danika, and the rest of the team!