Matthew F.
Can’t take my sats out is an auto 1…
Can’t take my sats out is an auto 1 star. Very disappointing.
As one of the oldest bitcoin-only platforms in the U.S., Coinbits offers beginner-friendly features that make bitcoin ownership accessible to people of all experience levels. With Round Ups, you can turn your spare change into bitcoin. Saving Habits let you save on a schedule and "dollar-cost-average" into bitcoin. Self Custody lets you withdraw your bitcoin to your own private wallet.Our website can be found at coinbits.app. Please don't confuse it with imitators like coinbits.com, coinbits.co, coin-bits.co, coinsbit.io or coinbits.io, which have nothing to do with us.
Coinbits (coinbits.app) has 75 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Internet & Software · Piscataway, New Jersey
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Excellent
Showing 12 reviews with 1 star · Clear filters
Matthew F.
Can’t take my sats out is an auto 1 star. Very disappointing.
Michael S.
Give me my BTC in full
Jimmy F.
Another waste of time! Tried signing up after referral from trusted source! Jumping all the obstacles sharing all my data should have been enough to secure an account. Unfortunately asking for more when I have shared all my details what more can i do to prove its me? REGRET TRYING!
Response from CoinbitsApr 20, 2023
Hello Jimmy, we're sorry to hear about your frustrating experience while trying to sign up for a Coinbits account. We understand that the process might seem complicated, but please know that our primary concern is ensuring the security and privacy of our users' information. At Coinbits, we adhere to strict regulatory and compliance requirements which include the Know Your Customer (KYC) process. These measures are in place to protect both our users and the platform from potential risks and illicit activities. We apologize if the registration process has caused you any inconvenience, and we'd like to help make this right. Please reach out to our support team at [email protected], who will be more than happy to assist you with any additional steps required to complete your registration. We hope that you'll give us a chance to turn your experience into a positive one. Thank you for your understanding.
claudegrizzle
I referred 2 people and never got my bonuses for them. Also, I signed up with a referral and never received my $5 sign up bonus either. I made recurring weekly transactions for a whole month and the referrals and bonus never paid out. I signed up before full KYC was required and am hesitant at this point to give them my full SSN for fear that this may be a scam. Support was of no help in the matter. If support wants to reach out to me to rectify the issue and credit me with the bonuses, I will worry about verifying my identity then.
Response from CoinbitsMay 10, 2021
Hi claudegrizzle - We're sorry you did not get your referral credit. We are more than happy to rectify this for you. Please reach out to our support team at [email protected] so we can resolve this for you! We can't help without knowing your email. Thanks!