coinamatic.comReviews of coinamatic.com

I hope this shitty excuse for a "company" goes bankrupt. Money hungry crooks who use any (and I mean ANY) excuse to nickle and dime hard working people... We work too hard. I DESERVE to not worry about how much laundry costs so I CAN GO TO WORK. It should not be this big of an issue... And yet it's not enough! Increase the washer/dryer cycles by 50 cents. Okay, sure... but they did it AGAIN. And it has only been a few months (at most, 4 months) since they did that. But today... they increased it AGAIN. ONE EXTRA DOLLAR FOR A LAUNDRY LOAD ARE YOU KIDDING ME There's no point. These corporations are too greedy. They are evil incarnate. Nobody who works at Coinamatic is a good person. They are literal demons. Why do I even bother living if I can't clean clothes in my apartment so I CAN LIVE HAPPILY I don't know. If you are reading this Coinamatic (I highly doubt it) I hope you know I hate you with every fibre of my being. And if a random person reads this... I hope you know that I feel your frustrations. We deserve to catch ONE break on everything getting inflated to all hell for the good of nobody but evil corporations that perpetuate evil crap like hustle culture. There's no winners but the rich, and we're all fighting for scraps. I hate it.

This is one of the shiesty companies I've ever had the displeasure of dealing with. Their app double charges all the time. I chose 10$ and somehow the next time I go to do laundry it's taken 20$ out. When selecting the drying options, their button to cancel when asked for extra time deliberately is not pressable for 2seconds hoping you don't notice, put your phone in your pocket and you'll accidentally click on extra time. I hate this company with a passion. They truly suck a whole hell of a lot.

Coinamatic is a malicious company. They prove cards to their machines with a charge. Then you require only to upload via credit card. Twice I had to do this and lost my money for both cards and $30. When I provided proof they didn’t return phone calls or email requests. My Building Manager and Condo Board has been trying to get in contact with them and no response. Do not go with this company for your facilities or try and get a refund. I filed a claim with BBB . I hold my breathe for a refund.

I am a low income senior who moved from a building they service. I have a $28 balance on my account and they tell me they cannot refund my money. This is theft

One star is not low enough. Coinmatic is the absolute lowest of companies, and the world would be entirely better off if it didn't exist. Coinmatic only exists to make money from partnerships with equally money-hungry landlords and housing corporations. Their customer service is a joke, refunds are either completely impossible or made to be difficult to find and fill out (they know that when machines don't work or you move out of your apartment, many will accept losing $5 as "unfortunate"), and they know that as long as landlords and housing companies exist, they will have access to drain even more money from tenants. I hope the CEO, Todd Myers, rots for the shameless way that he and all of his colleagues think about human beings. Find another way to make money.

They ripped me off.

They are crooks, simple as that. I sent Coinamatic 2 cards that were not working. I had just put $ 40.00 on a new card and it didn't work. So I sent that card and another one that had t least $ 20.00 on it. I called and they told me they were going to send me a $ 30.00 card. I waited 3 weeks and received nothing. So I called them and they told me that they could not retrieve the amount on the cards. Chances are that is a complete lie and one they tell all customers that send cards that stop working. I have my visa bill that shows the $ 40.00 Coinamatic purchase. They are only sending me $ 30.00 instead of the $60.00 they owe me for both cards. This company steals from people who can least afford it. The lowest of the low.

From a tenant convenience and availability viewpoint, Coinamatic is a collosal failure of a company. Coinamatic has created a poor smart phone app and laundry card experience, doesn't maintain a high level of machine quality, takes long to service machines in need of repair, and provides an overall substandard level of customer service. The payment kiosk in our laundry room that is used to load laundry cards is often offline and the application on my smart phone periodically glitches due to technical issues on the company's end, meaning you just never know when you cannot load additional funds which is very inconvenient. In addition, machines often sit for weeks waiting to be serviced, and not all machines are able to be access by both cards and the app. If Coinamatic was a laundromat, they would have gone out of business year ago! And, if I could give this company zero stars, I most certainly would! As well, this company is too cowardly to be available on Google reviews as they know that negative customer reviews would follow them there and be more visibile for the whole world to see as a result. Trustpilot is visible enough but only so visible. Coinamatic: get your act together!