Cognito FormsReviews of cognitoforms.com

My experience was great because of the exceptional customer service. The staff was incredibly helpful and went out their way to ensure I had everything I needed. The product quality was top-notch exceeding my expectations and it was definitely value for the money. The entire process was smooth and hassle free making it a pleasant experience overall.

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I was able to create a form in minutes. The process was simple and easy to navigate. I will recommend others to use. Thank You

Does a lot of things really well. Great for putting together fairly straightforward forms - I had a job application form up and running in an hour or so and it was straightforward to improve things as I went along. It does struggle as scenarios get more complex, though you can achieve a lot. Specifically, drop downs cant be dynamic (values are preset and cant update based on a users choices elsewhere within the form. Also you cant use drop downs in repeating elements as you might want. The help information covers all the basics but falls a long way short if you are more technically minded and trying to achieve something more complex. Also I was surprised not to find much of a user support community anywhere. The helpdesk has been great in that they have got me through a couple of problems and given me a couple of worked examples that solved subseqent challenges. However, as a relative newcomer to Cognito I did my reading and found the help documentation lacking. Always happy to take a persons help, but I'd have picked up more about Cognito if the documentation didn't stop at the very basics.

Fantastic concept, I just wish it wasn't $40+/month to get encryption. Encryption is a basic form necessity in today's world and now its just a way for Cognito to charge you for other features you do not need.

Needed a quick form for entries to a sports tournament and found this company. Although I am of the older generation I soon got to grips with it and when I asked a question I got an answer within a day, excellent.

The platform's interface is easy to use. Many useful templates are provided and Help information is readily available. Changes to forms can be tested immediately, and system response is good. The forms builder (editor) itself is simple to use; I was able to create a couple of non-trivial forms right away, without reading any of the user guides. Payments can be collected in forms, and emails can be distributed -- both of which have worked well for me. The platform also supports workflows with security levels, but I can't speak to that. The main thing that really impressed me is that I never once encountered a glitch in the system -- the editing and publishing processes worked flawlessly, and the forms render perfectly. Overall, I am very pleased with the product.