Wendy
My package has not arrived and it now…
My package has not arrived and it now says delivered in Oregon. It's 1 excuse after another. Requested refund again and now they say its still shipping. I want a refund now and they won't do it.
Coefficienta is listed under Salons & Clinics.
Coefficienta (coefficienta.com) has 32 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Wendy
My package has not arrived and it now says delivered in Oregon. It's 1 excuse after another. Requested refund again and now they say its still shipping. I want a refund now and they won't do it.
Darleen H.
I ordered some glasses from that never came. Now they are telling me they can't give me a refund because they are at a loss of the product and shipping costs I am taking this to the Better Business Bureau and I will also contact my bank about this company being fraudulent. Darleen Hopewell Now they are contacting me asking for my information so they can look it up. For the past 3 weeks I've received nothing but nasty emails telling me they are not going to just take the loss and that I had to pay. I NEVER RECEIVED THE ORDER!! Why would I be forced to pay for it. They won't reply anything but a generic response that they're sorry for my experience but they will not give me my money back. Next, I will report Coeffiicienta.com to the Better Business Bureau so everyone that goes onto their website will see they are a total scam ! They already have terrible reviews, I will make sure I receive a Full Refund or I will keep sending these reviews for future customers to see before their money is stolen as well. TERRIBLE BUSINESS PRACTICES! HORRIBLE CUSTOMER SERVICE, THEY DO NOT CARE WHO THEY STEAL MONEY FROM!!!
Response from CoefficientaOct 19, 2026
Dear Darleen Hopewell, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
Patti E.
The glasses are no good. They are not what they advertise and I have been in touch with the company to get a refund and all they want to give me is two dollars or four dollars back that is not right. This is a scam.
Response from CoefficientaOct 12, 2026
Dear Patti Eden, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
customer
It's not what the ad said it was these glasses don't work
Response from CoefficientaSep 28, 2026
Dear customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
Miller
Give me back the ENTIRE AMOUNT SPENT ON THE GLASSES THAT DONT WORK.
Response from CoefficientaSep 22, 2026
Dear Miller, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
Michaell
Wrong item / item not as described refuses refund only offers $4.00 use back.If i could would leave no stars
Response from CoefficientaSep 22, 2026
Dear Michaell, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
G J F.
It said it was delivered to my mailbox. I check all my packages asap and not one package was my glasses....so no ,I can't give 5 stars when I didnt receice them. Im very disappointed and want my glasses I paid for. Social security don't go far. Plesse help!!! Gayle Fisk Just getting around to write this I was in hospital.
Response from CoefficientaSep 18, 2026
Dear G J F, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
Linda G.
Took a long time to get to me
Response from CoefficientaSep 22, 2026
Dear Linda Gindin, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team