Robert E.
Excessive custom charges could have been avoided
I have bought from these before, when they were fundraising through indiegogo, and the jumper I bought is itself very nice, high quality and comfortable. Perhaps slightly over priced. I wanted to buy one for my wife too and got very disappointed. The low review mark is due to no warning or foresight on the company's behalf to mark their products as gifts when delivering them. This is child's play, everyone knows this is how you get around customs charges for your customers. After paying over $100 for a hoodie I now have to pay £30 for customs charges before Royal Mail will release the item to me. I think this may have happened the 1st time I bought a hoodie from them a few years ago too, but considering it was through indiegogo and the price was cheaper I let it fly. I can't believe this problem has never come up for them before now, unless I am the only UK/EU customer for them.