Francesca G.
I had exactly the same experience as…
I had exactly the same experience as everyone else on here. Was downloading an online brochure and clicked the pop up my accident. I got charged the 0.01p then I emailed straight away so they didn't take the 29.50 24 hours later. Of course they didn't reply before the 24hours, even though it said they would, so I got charged again. To be fair to them, once they did reply, I got a refund and the subscription got cancelled pretty quickly but overall they need to be more honest in their approach to getting people to sign up and not trick people into purchasing subscriptions. Not a good way to do business guys no matter how well your resolution centre is, shouldn't have the issue in the first place. Poor show!


