CNC Intelligence Inc.Reviews of cncintel.com

Response from CNC Intelligence Inc.Jan 30, 2025

CNC Intelligence is headquartered in the United States, with our second-largest team in Israel—something we take pride in and prominently display on our website. We also have subsidiaries across three continents, giving us a global presence to assist clients in cryptocurrency investigations. We specialize in tracing digital assets linked to fraud and illicit activity. While we do not perform asset recovery, we provide forensic intelligence that helps victims, legal professionals, and law enforcement take action to pursue financial recovery. Your claims are false and xenophobic, attempting to discredit a professional investigative firm based on location rather than facts. We provide services globally, without discrimination, while fully complying with international regulations, including restrictions on sanctioned jurisdictions. It’s worth noting that you left the only 5-star review for a known fake recovery company, while all other reviews for that company are 1-star. This raises serious concerns about your motivations. CNC Intelligence is a licensed investigative firm, and we encourage potential clients to conduct proper due diligence when seeking assistance. We welcome legitimate inquiries at [email protected] or by phone at (202) 905-0138. Our commitment remains the same: to assist victims of financial fraud with professionalism, integrity, and expertise.

Response from CNC Intelligence Inc.Jan 24, 2025

Thank you for your review and for giving us the opportunity to clarify the facts. After thoroughly reviewing your case, we want to state upfront that we found no mistakes in the investigation and stand by the accuracy and quality of our work. The cryptocurrency trace we provided was updated in August 2023, based on new information that became available. This updated information was shared with you and provided to law enforcement to assist in advancing your case. To ensure the highest level of accuracy, we use three independent, licensed attribution sources rather than relying on a single one. In cryptocurrency investigations, attribution data can occasionally evolve as new information emerges or systems are updated. This is why we take a multi-source approach, which exceeds industry standards and allows us to provide the most thorough and reliable results possible. Like any investigative process, findings are based on the best available data at the time, and while we work diligently to assist, no investigator can guarantee a specific outcome. We also want to address your statement regarding the cost of the investigation. You did not pay $5,000 USD; the amount may have been calculated in CAD, which could explain the difference. Our pricing is transparent, and for current pricing details, you can view them at https://cncintel.com/price-list. We respectfully disagree with your statement that our work was "completely wrong" or comparable to free services offered by exchanges. The investigation we conducted involved expert analysis and industry-leading tools that provide far more depth and accuracy than services exchanges may offer. Regarding your mention of removing this review in exchange for a refund, we value all feedback from our clients. While we do not agree with your assessment, we appreciate the time you took to share your experience and remain committed to providing high-quality service. If you have further questions or would like to discuss this matter in more detail, we are available to assist and welcome the opportunity to address any additional concerns. Sincerely, The CNC Intelligence Team

Response from CNC Intelligence Inc.Dec 12, 2024

Dear Bryan, Thank you for your feedback. Based on our records, you did not sign a contract or engage our services. We only send invoices to potential clients who express interest in moving forward, and no services are initiated without a signed agreement and paid invoice. If you have further concerns, feel free to contact us at [email protected] or (202) 905-0138. Best regards, The CNC Intelligence Team

Response from CNC Intelligence Inc.Dec 1, 2024

Thank you for your review. We take these matters seriously and want to address your concerns. It’s important to clarify that CNC Intelligence recently opened an official Instagram account: @realcncintelligence. Unfortunately, there are several fake profiles impersonating our company, which may have led to your negative experience. We do not collect payments for software or guarantee recovery of funds through Instagram or any other platform. To help us and others avoid falling victim to these impostors, we encourage you to report any suspicious profiles you interacted with that claimed to represent us. You can learn more about identifying impostor scams and how to report them here: https://cncintel.com/report-cnc-intelligence-impostor-scams/. If you need assistance confirming whether you were working with the real CNC Intelligence, please contact us directly: Email: [email protected] Phone: (202) 905-0138 We’re committed to fighting fraud and protecting victims, including addressing any misuse of our name. Thank you for bringing this matter to our attention, and we are here to assist you further if needed.

Response from CNC Intelligence Inc.Nov 7, 2024

Dear Sarah, We understand the frustration involved in cases that span international jurisdictions, especially given the time required for progress. Early on, we offered to connect you with local legal representation, which can be essential for advancing cases like yours. While we fully respect your choice to decline this option, please know that, if you reconsider, we remain here to support you with connections to our trusted partners. We’re pleased to confirm that we successfully achieved everything you initially engaged us for. Our trace provided critical identifying information on the suspect, which enabled law enforcement to take action and forward your case to Interpol for further pursuit. Please don’t hesitate to reach out if you’d like to discuss your options moving forward. We’re here to help. Best regards, The CNC Intelligence Team

Response from CNC Intelligence Inc.Oct 25, 2024

Thank you for sharing your feedback. We take concerns like yours very seriously and would like to address them. However, we currently do not have any paid clients under your name in our system. To help us better understand and resolve this situation, could you please provide more information or respond to our request for additional details? We would be happy to investigate and clarify any misunderstandings. Feel free to reach out to us directly at [email protected] so we can assist you further. We strive to offer clear, consistent communication, and our team is always available to answer questions about your case. Should this be a legitimate issue, we are committed to making things right. Thank you again for your input, and we look forward to hearing from you.

Response from CNC Intelligence Inc.Oct 25, 2024

Thank you, Dwayne, for sharing your experience. We are transparent about the services we provide, which include conducting a thorough investigation and preparing reports that can be used by law enforcement or a law firm to aid in recovering stolen assets. We understand your frustration, but it's important to note that while we work diligently to trace the movement of funds and provide detailed findings, the outcome of those investigations is beyond our control, and law enforcement may have their own procedures. If you would like to discuss your concerns further or require additional assistance, please don’t hesitate to reach out to us at [email protected]. We would be happy to assist you with any follow-up steps. Thank you again for your feedback.

Response from CNC Intelligence Inc.Sep 24, 2024

Thank you for taking the time to share your feedback. We take your concerns seriously and would like to address this promptly. However, we could not locate your name in our system. If you could kindly respond to our request for your details via Trustpilot, we will ensure that one of our team members reaches out to you. Alternatively, you can schedule a consultation directly through our website at https://schedule.cncintel.com or if you're an existing client, you can access our client portal for assistance. We are also available via email at [email protected], through live chat at cncintel.com (Monday to Friday), or by phone 24 hours a day at (202) 770-4445. We strive to respond to all inquiries within one business day, and if this standard was not met, it is absolutely not acceptable to us. We would greatly appreciate the opportunity to correct this issue and ensure you receive the support you deserve. Thank you again for bringing this to our attention, and we look forward to resolving this matter promptly.