Clyde's Leather Company specializes in the care and restoration of all things leather and wood. We offer a variety of top-ranked DIY products accompanied with professional advice. We consistently strive to provide the best customer service possible, so if you need anything please don't hesitate to contact us!
Clyde's Leather Company® (clydesleathercompany.com) has 285 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
clydesleathercompany.com
Website
clydesleathercompany.com
Category
Home Improvements
Location
Gaithersburg, Maryland
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 16% of reviews.
Latest
Most recent review: October 2026.
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I have an expensive dark green leather chair and ottoman with some mild use. You buy the coloring balm, then they tell you that you need cleaner with is one ounce for 15 dollars ad it smell exactly like acetone, and after you order they tell you you need another product to put on after that. The green coloring was a lime green when my chairs were old work dark green. You have to jump through hoops to get a refund. Very dissappointed.
TA
Tracy A.
Ordered Sept 30 not received Nov
Ordered Sept 30. Never received product? I got a discount originally for the fact website bounced from CAD to USD at check out which made amount a LOT more when paid. Sadly cannot rate product as it was never past “shipping label created” on tracking update still by Nov? Email sent to company.
BW
Benjamin W.
Really not impressed given all the…
Really not impressed given all the positive reviews online. First off were the very small bottles of product that didn’t seem like a good value. More of a problem was the fact that I still have not received a refund after sending back the product and even after calling them. Would not recommend.
TF
Tracy F.
Not sure where my other negative review…
Not sure where my other negative review went? Buyer beware ! While may good for some small projects, not so much for my leather sectional. Over priced for what you receive. A ridiculously small amount for your money. My couch is not even done and spent already spent 800.00 dollars I. Product. Advertising a lifetime time warranty is a lie!! Been trying for 6 weeks to get help from this company. I prepped and cleaned and my couch which is peeling and 800.00 later invested in product, still have a half done sectional that is now peeling and despite numerous emails to the company, including pictures , no response from Clyde’s. Please save your money and buy a new couch. While it’s tempting to save and use recoloring balm, I would have a new couch by now. 800.00 $ in surface prep and color balm, the backside of the we sectional not even done and it’s already peeling. And no one one from this company is helping to resolve this. Despite numerous email requests ,and pictures and cry’s for help. Nothing from Clydes !! Do Not Buy for a couch project!! 800.00 down the drain and now a half a re-colored couch that is now peeling. And yeah I cleaned and peeped the leather. I rehab for a living and am a firm believer in preparing the surface for best results. Please don’t buy. Save for a new couch instead. Advice from someone who truly believed this was a wonderful answer to an old worn couch from a ending up in a garbage dump. I am out $800.00 and have a half re-colored couch that is now peeling and a company who will not stand behind the warranty claimed on their website. Totally feel scammed.
Response from Clyde's Leather Company®Jun 6, 2022
Hey Tracy, we are terribly sorry about your experience! It's very rare for tickets to become lost in our help desk, and we have responded to you as of today. Results like yours are rare, and highly dependent on how the leather was prepared, what kind of leather it is, how much was applied and how quickly, etc. We have detailed instructions for application at this link: https://clydesleathercompany.com/pages/instructions
From looking at the images you sent in, it's likely that too much balm was applied to the surface of your leather. The balm should be massaged into the leather in multiple light coats.
We have responded to your inquiry with a few additional questions so we can remedy the issue, whether that be in the form of a full refund or balm removal/reapplication in sections that are peeling. Again, we're terribly sorry about your experience and hope to reach an amicable solution!
CG
cindy G.
Did not work on our leather couch
Did not work on our leather couch. Purchased all 3 recommended products within 30 days. They only refunded 1/2 despite all returned. Small amount of products for price. They did not stand behind their guarantee. They contacted me and refunded the balance after I wrote this review. I did finally get the entire amount refunded after I wrote this review.
Response from Clyde's Leather Company®Jun 6, 2022
Hey Cindy, we're so sorry to hear about your negative experience. Our balm was designed such that a little would go a very long way, which is how it's intended to be used.
Regarding your results, these are often dependent on a few factors: type of leather, absorbency status, how much was applied, recoloring vs. restoring, etc. We have very specific instructions on our website regarding how to apply the balm, and it's crucial to the success of the application job that they are followed closely: https://clydesleathercompany.com/pages/instructions
If there's any way our team can turn your experience into a positive one, please let us know here: https://clydesleathercompany.com/pages/contact-us