clubwyndham.comReviews of clubwyndham.com

Our experience with Club Wyndham was extremely disappointing!!!!! Bellow F rating! From the initial marketing solicitation by LaJoyce Lewis, through the lengthy sales presentation and subsequent interactions with management, we were repeatedly promised benefits and incentives that were never delivered. We attended the presentation based on specific representations made by their team over 90 minutes long, yet after the presentation we found ourselves having to repeatedly follow up regarding the promised incentive, with little to no resolution, including manager Jamie whom we tried to follow up for over a week, and he continued misleading us. The sales process felt highly pressured and began with discussions of memberships costing tens of thousands of dollars before being reduced to lower-priced options. Unfortunately, our experience left us feeling that the promises made during the sales process did not match the reality of what was delivered. What has been most frustrating is not only the failure to receive what was promised, but also the amount of time and effort required to continually chase answers. Customers should not have to repeatedly follow up to obtain incentives or benefits that were used to encourage attendance in the first place. Based on our experience, we would strongly advise consumers to carefully research Club Wyndham, read reviews from other customers, and fully understand all terms and promises before attending a presentation or making any purchase decision. Or simply RUN AWAY from them as fast as you can! We have filed complaints and are pursuing additional avenues to address our concerns, including reporting the matter to consumer protection organizations. We encourage anyone who has had a similar experience to document everything and pursue the appropriate channels for resolution. Horrible experience , and a company is a total SCAM!

We were told that if we try the "discovery package" for 3500 dollars, that we would be able to benefit by selling our points to others. That was a bigggggg lie. I filed a complaint and the investigator was unethical and biased from the beginning telling me that it wasn't likely that we would receive the rest of our funds back before ever investigating. We were pressured into the contract and were lied to. The sales team harasses you despite how many times you tell them no . I will never use them again . Why didn't I read the reviews earlier.

Account Number 000642406745 So, this is my story... I went on vacation due to a Wyndham offer when I went to one of their NYC hotels but wasted an entire day on an extended presentation about the Club Wyndham program. First of all, this is a timeshare—something they never address upfront. Instead of owning a specific property, room, or week as they initially imply, you buy points to rent among a variety of hotels nationwide. The sellers are third-party agents who seem unaware of the company’s direction. They tell you that you’ll own a particular property but can also visit others, which is misleading. I was convinced because I had the money and wanted to try something new, thinking I’d save on vacations given their wide range of hotels and amenities. Second, I’m not retired, so my lifestyle doesn’t allow for booking vacations far in advance. Trying to book a hotel room was even worse than using a free rewards system—there was no availability during the limited time I had off, forcing me to reschedule my entire vacation. When I finally stayed at one of their hotels, there was no exclusivity or recognition as a Club Wyndham member. Employees treated me like any other guest, and my membership status was invisible to them. However, every staff member—from the front desk to maintenance—was trained to push more Club Wyndham offers. They claimed my membership had new updates that would open more opportunities, so I attended another presentation. What was supposed to be brief ended up wasting another full day of my vacation. During this session, another sales agent approached me, insisting I wasn’t taking full advantage of the program and offering to explain how to do so. I felt relieved, hoping to finally get value from my $32,000 investment (plus a monthly maintenance fee that increases by about $15 every year and continues indefinitely—even passing to your heirs). I learned, only after signing up, that the program is designed for reservations 11+ months in advance, which doesn’t suit my lifestyle. The agent promised a solution, but instead, I was pressured into buying more points to reach a higher membership status, telling you to buy that particular hotel deed to save you on paying more on the long run for the loan and monthly maintenance. In reality, nothing changed except my debt increased—I still didn’t own any property, just more points and a bigger mortgage. To make matters worse, Wyndham offers a way to rent or sell your points to people outside the club, but this is another trap. You must do everything yourself: pick the hotel, book the room, and hope the dates are available. You can’t rent during holidays or blackout dates, which are the most desirable. After listing the room on a third-party website, only 4 out of 10 rentals were successful last year, and the income didn’t even cover two months of maintenance fees. If you don’t cancel a reserved room a month in advance, you lose the points and they make sure to take there time to cancel, if they even do. Wyndham also partners with RCI for international stays, but again, there’s no availability for the dates I need. Most available hotels are far from tourist areas, making them impractical for vacation. Conclusion: This is a scam above all scams. Wyndham corners and misleads you into believing you’ll have exclusive access and easy rentals, promising that your mortgage will pay for itself. Instead, it’s draining my finances and peace of mind. Despite reaching out to multiple departments, all I get is transferred to the “option out” department—a dead end. You can’t leave unless you pay everything in full or keep paying and wasting money on something not beneficial in any way while your credit suffers. The only “solution” is to promote your membership yourself and hope someone else takes over your debt, trapping them in the same cycle. This experience has been incredibly frustrating. You don't have no advantage over any other hotel free reward. No one at Wyndham cares—there’s no follow-up from management, no matter how many time you express that frustration on a "recorded call", just more calls from “departments” with scam-like phone numbers, offering new ways to take your money. There’s no synchronization among Wyndham employees, reason why you can't tell if it is Wyndham or another scammer passing as Wyndham, leaving you to play detective with every call. I am financially shocked, losing sleep, and all I want is my money back and to cancel my program before things get worse.

It's definitely an scam, but I will give a second star for the effort, it's an incredible performance what these guys do on their sales pitch, amazing experience, 100% recommended, as long as you don't sign anything!

Big mistake buying a Club Wyndham timeshare - their customer service is a nightmare! They advised me to list my week to vacationshare.com without explaining the hassle. I've been trying to call vacationshare.com to cancel since last week, but no one answers. Today, conveniently 'Lakisha' answered, was super rude, and said it's too late to cancel dateline was yesterday. Now I'm stuck with a week I'll lose and still have to pay monthly fees 🙄. Lesson learned: avoid Club Wyndham and vacayionshare.com if only vacationshare will answer the phone and there’s no other way to contact them.

Its a scam, they hire criminals and do drugs on the selling floor. Do not take your kids here!

Doing fraud in partnership with RCI . i had 140 k point wityh RCI . bookeed a vacatio which needed 77k points . they used my wyndham points even from future years without informing me or asking my permission

Club Wyndham demonstrates a lack of value for its owners. Their sales agents make false promises and mislead customers through the contract process. Patrick Abinader, from the Grand Desert Resort in Las Vegas, Nevada, lied to my mother and me, making false promises. Club Wyndham refuses to rectify the damages caused. I hope to stop anyone who is interested in purchasing any timeshare or travel discount plan with my review.