Beatriz P.
I tray to reach a manager no body can’t…
I tray to reach a manager no body can’t help they said I sing the papers never read I hope this help others do not believe all they said
Club Pilates studios offer low-impact, full-body workouts with a variety of classes that challenge your mind as well as your body.
Club Pilates (clubpilates.com) has 156 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Fitness & Weight Lifting
Excellent

Fitness & Weight Lifting · Benicia, California
Excellent

Fitness & Weight Lifting · Los Angeles, California
Excellent
Fitness & Weight Lifting
Excellent
Showing 122 reviews with 1 star · Clear filters
Beatriz P.
I tray to reach a manager no body can’t help they said I sing the papers never read I hope this help others do not believe all they said
Sheila J.
Club Pilates Buford totally unethical. I purchased a 3-Month membership, only used 2-months of the membership, paid for 3. It was too much for me at 70 years of age. Cancelled with them before 3rd month had elapsed and they have been hounding me ever since, claiming I did not follow the cancel method they required. They even sent an email asking me to get a doctor's excuse so that they could have something on file as a reason to cancel me. I was appalled. They are still calling me for what reason I don't know. DO NOT JOIN CLUB PILATES BUFORD!!!! They are a dishonest organization, and my next step is going to be to sue them very publicly.
Kathi P.
I went to club Pilates twice. It is not for me. READ YOU CONTRACT LADIES. I had to pay A LOT of money for 2 lousy classes.
Michelle M.
Unethical and unprofessional business! I was sold a 3 month TRIAL class and informed that I can cancel as long as I give 30 days notice. What I was told/sold by an employee and what the management in Glen abbey believe was a 3 month contract with a monthly payment attached. In theory, no trial and no way you can cancel. The staff seem to oblivious to what the management believe to a trial contract and what they inform prospective customers. Aside from the misleading trial contract, the classes availability is very poor and the level of teaching varies from good to bad. If this is a franchise operation I would suggest to the owner to re-read the brand guidelines! I would not recommend signing up for any classes or membership unless you want to spend your time calling and emailing endlessly! Stressful experience from start to finish!
no N.
Can we all get together and sue Club Pilates for the billing issues and practice?
Ellen L.
I took a total of 49 classes within 3 months at club Pilates blue Diamond location. I asked the instructor Lydia if I can advanced to the 1.5 class after taking 20 classes and was told that I had to do about 10-15 more classes and the instructor will automatically move me up when they see I’m ready. I took up to 40 classes and for 3 months I wasn’t getting enough work out or challenge so I finally decided to cancel my membership. I had to fill it the form and email my 30 days notice. Although I have already fulfilled the 3 months and unhappy because I wasn’t getting nowhere I still had to endure another month of wasting my money. Then a couple of weeks after my notice I got a text and asked if I was unhappy, then I told them my issue. I was told that the instructors doesn’t know how many classes each student takes; I texted that I asked the instructor and was told that they will automatically up your level when they see it fit. I guess I felt I was never gonna get to that level, 40 classes and I’m still in the beginners level, really?. Pilates is suppose to make you feel better about yourself not make you feel like I’m a dumb person that can’t even get with the program to move up. Finally some else texted and said I noticed that you are still booking level 1 class, would you like me to assist you in booking the 1.5 class?. I was upset because the instructors told me that they’ll tell me automatically, had I known I can do that I would have already gone to a higher level and maybe get the result and more out I have asked for. She texted that I should give it a try, I told her that I would love to but was shut down by the instructor and besides I’m on my last month anyway. that’s funny that when I am terminating my membership someone finally reached out to me and now telling me it’s ok to try the higher level class, what a joke!!. I think that this establishment is a joke from my experience and a waste of my invested time and money. No one cares about their members until you cancel. I did not get any result, demeaning and when you are trying to improve yourself through working out, made me feel dumb that I don’t even qualify to move up a level after taking a total 49 classes. This place is scam for your money and you will not get your money’s worth!!
Ana H.
Club Pilates is in short is a scam. You are locked into a contract with your credit card on file. They will charge you $10-$15 for showing up late or not showing up to a class. Sometimes you will be charged for not showing up just because the person at the front desk didn’t check you into the class. As far as I can tell, if you do not do the highest/most expensive membership you cannot get into a class which feels scammy/fraudulent to me. You will have an easy time signing up and an impossible time trying to leave. The quality of the instructors is mixed at best and the Pilates is watered down because there are far to many people in a class to do real Pilates. If you want to learn Reformer Pilates, find a private studio in your area with a quality instructor. In summation: scam, fraudulent business practices, corporate greedy atmosphere, don’t do it.
Mathew J.
I would advise against joining Club Pilates as it appears to be a scam aimed at taking advantage of people. I was a member for almost 9 months and experienced several issues. In addition to the monthly membership fee, they charged me twice $10 and once $15 for canceling my class. When my family came down with the flu (common cold) on the morning of my Pilates class, I called to inform them. They assured me it was no problem but later billed me anyway. When I called to dispute the charge, the person I spoke with was incredibly rude and demanded medical evidence for a refund. A few months prior, I canceled a class 11 hours in advance and texted them to let them know my child was sick. However, they still charged me $10. It took me a week to get a refund after showing them documentation of my child's emergency visit. Looking back, I should have canceled my membership then and there. As a full-time student and employee with a child and no other support, I found it disappointing that a women-owned business showed no sympathy. I recommend joining a yoga class instead, which provides exercise and mindfulness at a price without extra charges. Please be cautious as I feel that Club Pilates takes advantage of others and has no understanding that life happens