Club PilatesReviews of clubpilates.com

They are not transparent about their membership contract and cancellation. When you cancel, you MUST pay for either another extra month of membership or $100 to cancel immediately, and not being able to do so will have them threaten to give your information to third party collections and send debt collectors after you. They will also state that you are responsible for any and all collection and legal fees related to this. Additionally, they will sign the contract for you, and it will be signed before you are even given a chance to see it. The only other option you have if you cannot afford cancellation is to pay them $300 a year to freeze your membership and prevent debt collection. Absolutely insane.

I wanted to love Club Pilates in Williamsville. The facility is beatiful and the location so convenient to my house. The owner is pleasent and nice, but it ends there. A question I had before I signed up was is it easy to get classes you need (people working or anyone really have schedules) I was assurred that would not be a problem.......There is a wait list 6 deep for every class. I'm not sure how people even get into a class without sitting at their computer/phone ap constantly. If you sign up for 8 classes per month and you can't get into classes (you can't) your classes DON'T roll over to the next month. You paid for something you didn't get? How is that even legal? I tried again to get a class, thinking maybe some bugs were ironed out. Now it is asking for my credit card? I l already paid for 3 months? I heard a women ask this question 2 weeks ago and they said it was a glitch. Still glitiching I guess because now I can't get in a class even 4 weeks out without paying again? Policies are not transparent. They say they are on your contract. They should be on the webiste for reference. This is a national chain. My friend in Florida said the one in Lakewood Ranch one was great. This leads me to believe it's inexperienced management. What is going on? I'm out.

If you have even a minor disability or are older, do not waste your money. They bully and harass you. It is not worth it.

They need better policies when a person becomes injured. They overcharged me an extra month when I couldn’t do Pilates anymore I would not recommend this Club.

I do not recommend Club Pilates Teacher Training Program. It is a waste of time and money. I agree with others who feel they are discriminatory, I was a victim of ageism and others as well. Many unfounded assumptions were made about me. The teaching contract says the student will be mentored by the Master Trainer. Mentoring was non-existent. Perhaps if I had received what I paid for my experience would have been better

I signed up for the 4-class-a-month plan and it’s been impossible to get classes. Every class I have managed to get into instructors talk about how classes will be added, and front desk has said they will try to honor my request for a certain day and time. How? When I first got to Club Pilates in “Williamsville” (actually it’s East Amherst, not even close …) I saw that there are only 14 reformers in the room. I am very unhappy with this place … the franchise owner informed me that I am tied to the place for 3 months and I intend to follow up with a note to the Better Business Bureau. How are they fulfilling my agreement with them when I cannot get classes? Also, one of the instructors questioned whether I had taken their Intro Class (I had), as I was getting my foot into the strap on the reformer. “Have you taken Intro?” Yes, I answered and she asked “Who was the instructor?” and then left the room to look it up on the computer (I assume) at the front desk. It was unbelievably rude and, unfortunately, this mediocre instructor teaches most of the classes I am seeing on the app - that I cannot get into. Do not waste your money!

I have requested to be unsubscribed from the mailing list too many times. They still keep sending me emails upselling.

Terrible Shady. Fraudsters. Bait & Switch. Buyer Beware!!! Be careful giving your credit/debit card information.