Rodolfo P.
Fraud website: Robert D. Falor stealing credit card data
As a Brazilian from Sao Paulo, I have been attempting to book a hotel In Rio de Janeiro for my family, first under reservation# 64813, for which I was surprised that Club1hotels emailed me stating that payment was not approved with an excuse "most likely a result of your credit card information not being manually entered" as I typed the card data, and including a "Go Pay" link to try the payment, however as that link did NOT work at all, I made a new reservation. My nightmare continued as I realized Club1hotels blocked access to my account and NEVER responded to my email. I also tried calling the Chicago 312 number listed in the website and emails but there is answering machine... no customer support... Being fearful and frustrated I started researching about Club1hotels and was able to find out the CEO of Club1hotels is ROBERT D. FALOR... "the hotel man from Chicago" whom multiple URLs inform has been convicted and sentenced for fraud and tax evasion (you can make your search in Bing, Google, dickduckgo, etc.). Therefore, I am so fearful Mr. Falor is misusing my data.
Response from Club 1 Hotels, LLC.Oct 21, 2024
Rodolfo, (AKA Mr. Fearful) I just received your review and to say it's absurd is a gross understatement. We have been in business for over 8 years and have thousands of 5 star reviews from our over 1 million members worldwide. Our team advised you that we were unable to process your payment, that is an issue between you and your credit card issuer. Our credit card processing company flagged your card for potential fraud and would not process your payment. This was probably flagged given your rather odd email address [email protected]. We NEVER charged your credit card and we terminated your membership account and now you are crying like a baby that you fear your information is being misused.... You are a CLOWN!!! We don't want your business!! PS- Go FUCK YOURSELF! Robert Falor CEO Club1Hotels, LLC.