CloudStickReviews of cloudstick.io

Once I bought the deal on AppSumo at the highest tier. The dev promised that we tier 3 AS user will get White label and OLS. After the 60 days money back guarantee on AppSumo ended, CloudStick introduced a new tier, Business tier. All of the sudden, AppSumo tier 3 user won't get the "promised" feature unless we pay $133 to upgrade to business tier. So, I won't trust this dev anymore!

It brings me no joy to write a negative review, but in this situation it needs to be done because of poor ethics and conduct of a company. Cloudstick is a young and immature product with potential. They sold their hosting control panel on Appsumo. Of the 3 available tiers, tier 2 would've suited me just fine with my small hosting operation. However, the owner of the company stated repeatedly in the comments that if we purchased tier 3, that we would receive a free upgrade to their new Business plan, which includes additional features such as OpenLiteSpeed support and white label. And with this promise I purchased tier 3. The owner, Aswin, continued to tease us telling us that white label would be available soon. Months after, it's finally ready and that's when he told us that he would not keep his promise and instead, wants us to pay $130 for the new features. When upset customers complained, the company doubled down and blamed Appsumo for taking too much commission, and how their customers (us) were not helping them recommend the product to increase their sales, and thus, they're not in a financial position to honor their original promise. But perhaps the most egregious problem is they pointed to their Terms of Service which according to them allowed them to make changes to plans and take away features as they wish. This is a huge red flag. In the grand scheme, $130 for these added features is not a large sum of money, given that it's supposed to be for lifetime access. But with them referring to their TOS, there's no guarantee they won't renege on this being lifetime. And also it's the principal of it. The company promised these features would be included. This company made sales based on promises that it chooses not to keep. This is a show of ethics and how the company's word is meaningless. With them making poor business decisions such as this, I have to wonder what is the longevity of this company and how wise it is to invest in this product as one's hosting platform. Lastly, I must stress that the product is immature and full of bugs. It's understandable for a new product so I am forgiving of that. But to demand extra payment when the primary product is still not ready for production use, that's another story.

CloudStick has been a game-changer for my server management needs. Their platform is intuitive, reliable, and packed with features that make managing servers easy, even for those without extensive technical expertise. What truly sets CloudStick apart is their incredible support team. Not only are they responsive and professional, but they also go the extra mile to help their customers. When I needed assistance transferring my website from a different server to my new server, their team handled the process for me, completely free of charge. This level of support is rare and shows how much they genuinely care about their users. The white-label solution and the continuous improvements they bring to the platform demonstrate their dedication to innovation and delivering value to their users. I’m truly impressed with their service and would wholeheartedly recommend CloudStick to anyone looking for a robust and user-friendly cloud management solution. Keep up the fantastic work, CloudStick team!

Extremely disappointed with CloudStick. I bought their product through AppSumo based on the promises made regarding included features. They are now trying to force customers to pay extra for what was originally promised, citing 'rising costs' as their reason. This is unacceptable. They've demonstrated a complete disregard for their customers and a willingness to break their word for profit. They've lost all trust and I would strongly advise others to look elsewhere for hosting solutions.

I would not recommend cloudstick, it looked promising and I gave it a shot but after the installation I learned that you can't map extra HD's How are you supposed to manage servers without the ability of extra storage? (virtual or dedicated) On top of that, I just learned that some features that where promised will not be given as they offered. So I'm moving back to enhance.

I have never bothered to write a review but when somebody outright scams me I feel that I need to.... As others have recently pointed out we were promised things all along if we purchased Tier 3 ( the most expensive tier ) on AppSumo. Then, 3 days ago on their FB group what we were promised now becomes over 130 USD! It's not even about the money, it's about suddenly breaking trust and throwing these fees at its users! What will be next? Trust has been broken and everyone gave the owner a few days to change his mind, but he doesn't seem to want to, so, not only will I not pay I will look for a new company to do business with and hope AppSumo gives me my money back. If you look at the last dates the product was offered and the date of his notice, it is a little over 2 months, so essentially taking our money and not giving us a chance for a refund! STAY AWAY!!!

Company sold plans on Appsumo promising features to come and would be included in the highest tier of the plan which was purchased. When the whitelabel feature is released they inform us as customers that we will have to pay over $100 dollars more for the feature promised. This company cannot be trusted and will probably have you at ransom to pay more money as they release features. The owners have clearly scammed us. Additionally the panel and software installed on servers are riddled with bugs. They will also go into your servers without permission as they did in our case. Be warned, you will regret using this panel and your customers will come down at you for things that do not work. They will probably respond to this review with lies so beware of that as well.

Unfortunately i have to edit my previous review. Cloudstick decided to not keep their promises on implementing Litespeed and a white label option for their early adopters who bought maximum tier on Appsumo. This makes the usecase of this service for me unusable and you should ask yourself i you want to rely on Cloudstick for your business.