CloudresearchReviews of cloudresearch.com

Add my name to the list of those kicked off and moved to a permanent "Waitlist" through no fault of my own. I was removed after participating in a multi-part study that was in communication with us outside of the platform and yet it acted like I didn't complete something on time in the platform. Next thing I know, I'm Waitlisted and all that the support will tell me is a whole lot of nothing. When I pointed out others had this same experience and that I hope they'll look into it, I was pretty much told to stop contacting them. It was nice for a short time, low paying but low effort mostly, but after that experience, I would not recommend it to anyone.

I had been participating in the surveys on this app for 2 years with barely any returned surveys, great feedback from researchers, and was making a good amount participating. I did a forecasting challenge that started about 2 weeks ago and all of a sudden received a WAITLISTED message saying I could no longer participate or take part in any surveys. I messaged Cloud Research and received an email stating they can terminate users at any point and do not have to explain why. Honestly, this rubs me the wrong way, especially after seeing this is happening to so many other people who have been on the app for years. I would be very cautious if I were a researcher wanting to use Cloud Reserach to conduct my surveys. They are pretty shady and not to be trusted.

Was a great way to make some extra money and contribute to research, but after two years of doing projects for their Connect service I suddenly get waitlisted in the same way many others seem to have experienced despite having hundreds of projects completed with a good quality score. Received no explanation until I emailed their support team after which I received the same generic email that dozens of other (many well rated) users received confirming it’s a permanent change. I’m sure there are higher quality participants than me out there, but just disappointing to see as I’ve been on similar site Prolific for 7+ years with no problems.

I was doing great for three weeks and a researcher accused me of being AI, which I am not, and was Waitelisted "canceled", by them without any reason provided. They can cancel you for asking questions or missing a question on a survey.

will waitlist you for no reason with a perfect history no rejections or issues then not even take the time to figure out the issue and just give you some auto response. so researchers beware since all the quality survey takers will be on other platforms and this site will be a revolving door with less quality survey takers

Waitlisted for absolutely no reason after I politely messaged a researcher back about a returned survey, which they claimed hadn't been returned when it had. And now, boom, I cannot do anything anymore. They refuse to give information to you on why you were waitlisted, only: "Please note that participation on our platform is not guaranteed indefinitely. We regularly review participant accounts to maintain the quality and integrity of the research conducted on our site. After careful review, we regret to inform you that we can't grant you access to participate in surveys. We understand that this may be disappointing, and we deeply appreciate your willingness to engage with us. Our eligibility criteria are determined by a combination of account details and data quality processes. Unfortunately, these decisions are final, and we are unable to provide additional specifics regarding this outcome. We truly value your time, effort, and interest in being part of our community, and we thank you for your understanding. No further information can be provided." Like, you should be required to tell people who help your platform and are perfect participants why you booted them. Shady, shady. All I know if my $50+ that was in my pending funds, as well as the funds I'm getting from participating in a 2-week long study, where I'm emailed every day to complete a survey (still have a few more days left), better be released to me so I can withdraw it or else I'm getting legal involved and reporting to the IRS.

Not a good experience with this platform, a waste of time.

I really enjoyed my short time on this platform and thought it would serve me well but after one month's of diligent work, I was waitlisted with no warning. I had an excellent rating on my Quality Score (5 star) and not one survey that was rejected by a client. After following up with support to see if there was glitch, I received the following ambiguous response: "Our eligibility criteria are determined by a combination of account details and data quality processes. Unfortunately, these decisions are final, and we are unable to provide additional specifics regarding this outcome." I would say take advantage while you can because they apparently don't value thoughtful and relevant feedback.