JC
Biggest Challenge
One of the biggest challenges I’ve faced in this business and something I constantly hear from other kitchen operators is the high cost of rent. Rent is fixed and predictable, but sales aren’t, which makes it especially tough to manage. That’s probably my biggest issue, aside from the smaller day-to-day challenges of running a cloud kitchen. A brick-and-mortar requires a much larger upfront investment, but it can be worth it. You have more control over your operations and the opportunity to connect directly with customers. If I had to start over, that likely would have been my first choice.