CloudKitchensReviews of cloudkitchens.com

Do not listen to any marketing person. They promise a lot and that it. On boarding team has the worst attitude in history. Scattered team, no communication and a lot of unfulfilled promises. Their concept is very promising but there is no strong team to support it. They deal with Otter to manage their infrastructure, but when you need help, it will take them a few weeks to fix one small issue.

Never do business with them, I promise it will be the experience of your entrepreneur life.

Have such a horrible time renting from CloudKitchens. They take no responsibility for anything within their facility. Hand food off to the wrong drivers. The list of issues and headaches you created could go on and on. So happy I don’t deal with them anymore.

We’ve been a tenant here since it opened a year and a half ago and the facility and services offered has been just short of a nightmare They charge extremely high rent with the expectation of facility management and food runners. Both of the selling points have been a joke and clearly it’s contributed to the exodus of tenants since the facility is pretty much a ghost town now with occupancy running less than 20%. I refuse for our food are damn near 5 stars but the facility handoff is running closer to three stars. We’ve had two different site supervisors and now we have none apparently. There are subcontractors will enter your kitchen, leave a mess, disconnect appliances and walk on countertops. The facilities remains overgrown, in disrepair with projects that have never been finished. Beware of their sales team, they’re very good at selling, but not on delivering the promises. 250 square feet a month at over $5k should be a lot better than this. We can’t wait to leave.

NEVER RENT CLOUDKITCHENS PREMISES IT IS THE WORST COMPANY I HAVE EVER DEALT WITH. IT'S A MONEY DRAIN - THEIR BUSINESS MODEL DOES NOT WORK. YOU ARE SURE TO LOOSE ALL YOUR INVESTMENT AND SAVINGS IF YOU RENT PREMISES FROM THEM. THEY MAKE THEIR MONEY BY GETTING YOU INTO A TWELVE MONTH CONTRACT UNDER FALSE PRETENSES. THEY OFFER YOU A FREE MONTH BUT DONT TELL YOU THIS IS FREE MONTH IS FOR YOUR ON BOARDING WHICH TAKES 4 WEEKS AND THIS IS BEFORE YOU EVEN STEP FOOT IN THEIR KITCHENS TO BEGIN COOKING. TERRIBLE CUSTOMER SERVICE. INVOICED FOR NON EXISTENT SERVICES. THEY SAY YOU HAVE A DEDICATED MANAGER BUT ONCE YOU ARE ON SIGHT THERE IS NO-ONE TO SPEAK TO ABOUT ISSUES REGARDING YOU THE TENANT - YOU ARE ON YOUR OWN! MY ADVICE IS - STEER CLEAR OF CLOUKITCHENS THEY HAVE TAUGHT US A LESSON AND WE LOST ALL OUR SAVINGS - THEIR BUSINESS MODEL DOES NOT WORK AT ALL, PERIOD!

NEVER RENT CLOUDKITCHENS PREMISES IN CROYDON - IT IS THE WORST COMPANY I HAVE EVER DEALT WITH. IT'S A MONEY DRAIN - THEIR BUSINESS MODEL DOES NOT WORK. YOU ARE SURE TO LOOSE ALL YOUR INVESTMENT AND SAVINGS IF YOU RENT PREMISES FROM THEM. YOU RENT FROM THEM YOU ARE SURE TO LOOSE ALL YOUR INVESTMENT WITHIN THE 1ST MONTH PLUS YOU PAY FOR ALL THE EMPTY KITCHENS FOR THEM. THEY MAKE THEIR MONEY BY GETTING YOU INTO A SIX MONTH CONTRACT WHICH 80% OF TENANTS LEAVE WITHIN THE FIRST TWO MONTHS AND STILL HAVE TO PAY EXHORBITANT FEES FOR THE REST OF THE CONTRACT. WITHIN SIX MONTHS EVERY OTHER KITCHEN WE STARTED WITH HAD LEFT. THAT ALONE TELLS YOU IT'S NOT GOOD AT ALL TO OPERATE FROM THEIR PREMISES. TERRIBLE CUSTOMER SERVICE. INVOICED FOR NON EXISTENT SERVICES. THEY SAY YOU HAVE A DEDICATED MANAGER BUT ONCE YOU ARE ON SIGHT THERE IS NO-ONE TO SPEAK TO ABOUT ISSUES REGARDING YOU THE TENANT - YOU ARE ON YOUR OWN! MY ADVICE IS - STEER CLEAR OF CLOUKITCHENS THEIR CROYDON SITE HAS TAUGHT US A LESSON AND WE LOST ALL OUR SAVINGS - THEIR BUSINESS MODEL DOES NOT WORK AT ALL, PERIOD!