customer
Cloud cover is great to work with and…
Cloud cover is great to work with and provides a excellent service.

Music That Matches Your Business GoalsMusic PlanLicensed, clean, ad free music for your businessManage PlanMonitor and control of all your business locationsMessaging PlanDrive branding and sales with your overhead announcementsFrom 1 to 10,000 locations at an affordable priceTRY IT FREEREQUEST A DEMO
Pandora CloudCover (cloudcovermusic.com) has 568 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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customer
Cloud cover is great to work with and provides a excellent service.
Josh P.
From start to finish the team at Cloud Cover Music have been amazing to work with. They were able to answer questions that my team and I had regarding account setup and billing, genre of music, setting up mix stations, dayparting / scheduling and creating / uploading / scheduling messages to be played mall wide! My most recent experience was requesting that a certain genre include more variety of artists. The communication was more than I expected and they did put in a request with the music division. Thank you to the awesome team at Cloud Cover Music for helping us with our needs!
customer
Great service.
J. G.
We love the music selection, the variety, the ease of using the platform. Our connection drops once in a while and we have to restart the music and I'm not sure why this happens but overall we are happy with the service.
Lori
I have Cloud Cover in my small retail shop. I’m really enjoying it! I love that we can change the genre during the day. I’m very happy with it!
customer
good customer service
customer
I chose this service because it was mandatory from our company. Not so impressive so far. Very poor station selections, not much variety of music, and very expensive compare to Youtube or Pandora. I have to keep this service because we were forced to use this but there are many FREE music services are better than this.
Response from Pandora CloudCoverMar 12, 2021
We appreciate your feedback and are sorry to hear that you are unsatisfied with the music selection. We have your account listed as restricted, so it seems that you have limited access to our music catalog. For full access, your account admin would need to initiate changes - please contact us if you’d like discuss further options (help.cloudcovermusic.com). Regarding the pricing, your subscription includes special licensing specifically for businesses and is not for consumer-use, like YouTube or Pandora would be (which would be set at a lower rate). We hope this helps clarify your concerns, but please don’t hesitate to contact us if you’d like to review in more detail. We’d be happy to assist.
Jacob S.
The service itself is great and better than many others on the market, but their billing is awful. We are setup to pay by check due to our organization type and were provided with instructions on how to pay this way yet they still charged our card. They then argued with me about it and said they would keep an eye out on it and send the check back when they received it. I asked for a supervisor to contact me and this has still not happened. While I like the service, we will not be renewing our plan next year and will work with a company who has a better handling on customer service as it is clear this is a major area they are lacking in. I really get the impression they could care less since they already got our money.
Response from Pandora CloudCoverMar 10, 2021
Thanks for your feedback, Jacob. We're glad to hear that you like the music service, but am sorry to hear about your unsatisfactory experience with billing. We will investigate the situation and reach out with a solution shortly!