Pandora CloudCover Reviews | Read Customer Reviews of cloudcovermusic.com

Pandora CloudCover Reviews | Read Customer Reviews of cloudcovermusic.com

Pandora CloudCover reviews

Showing 17 reviews with 2 stars · Clear filters

customer
Jul 15, 2026
Initial call
Initial call, I was able to talk with a tech, but he couldn't resolve the issue. I did some troubleshooting on my own, then tried to call again. No answer other than voicemail twice.
Response from Pandora CloudCoverJul 16, 2026
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand your frustration. We see that our Support Team connected with you on a call and provided an email follow up. We appreciate the opportunity to assist and are always looking for ways to improve our support experience. If there's anything further we can do, please don't hesitate to reach out. We're always happy to help.
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Niel Powers - Riverhill C.
May 3, 2025
I still cant seem to get mix stations…
I still cant seem to get mix stations working. I set them up on the web interface but nothing ever shows up under "My Stations" on the phone.
Response from Pandora CloudCoverJun 16, 2025
Thanks for your feedback. We see that our Support Team was able to assist you, but if you have any additional questions, please don't hesitate to reach out to us at [email protected].
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customer
Jan 5, 2024
The channels are so difficult to search…
The channels are so difficult to search through for music for my business. Pandora and some of the other apps are so much easier and have so much more to offer.
Response from Pandora CloudCoverJan 5, 2024
We appreciate your feedback and are sorry to hear that you've had some issues with the music. We've enabled Pandora Radio on your account, which you'll be able to see on the new app. Please don't hesitate to contact us at [email protected] if you have any additional comments or questions.
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customer
Feb 7, 2023
We are a gym and find some of the…
We are a gym and find some of the higher beat stations really go slow- I’d like more fitness upbeat stations if possible
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customer
Dec 8, 2022
Zero ability to customize
Zero ability to customize. The ad hoc feature is lame. This is a recast of the 8 tracks restaurants used in the '70's nothing more.
Response from Pandora CloudCoverDec 8, 2022
We appreciate your feedback and are sorry to hear that you've observed limited customization features in Tune so far. We'll have our Music Team reach out shortly with recommendations to ensure that you're able to take advantage of all of the customization features we have available (i.e. mix stations, dayparts, song removal, etc). If you have any other music-related requests (even song suggestions), don't hesitate to email us at [email protected].
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Nick
Feb 5, 2022
I don’t think I’m a fan of the music…
I don’t think I’m a fan of the music inside the playlists. Not very many popular songs it’s a lot of what I call filler music from non hits.
Response from Pandora CloudCoverFeb 11, 2022
Thanks for your feedback, and I am sorry to hear that you are unsatisfied with the music. Our team will be taking a look at your account to provide recommendations shortly. Please don't hesitate to reach out to our team directly at [email protected] if any other issues come up!
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Sandra
Jan 20, 2022
Confusing and not user friendly
We had a great station (it was a blend) during our trial. We loved it! It was easy to play on our Sonos app and never failed. Then we buy the subscription and we can’t find that station. It disappeared. Well, we figured with so many other stations to choose from, surely we’ll just find another. Every station we tried had a very strange mix. We would be in happy, upbeat music and then hip hop that didn’t sound family friendly. We also started to have a difficult time navigating cloud cover in our Sonos app. So we downloaded the CC app. Terrible experience there too. Will be canceling our subscription.
Response from Pandora CloudCoverJan 20, 2022
We appreciate your feedback and are sorry to hear that you are now unsatisfied with the music. Our team will be taking a look at your account and provide recommendations shortly. Please don't hesitate to reach out to our team directly at [email protected] if any other issues come up, but we will be in touch!
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customer
Nov 25, 2021
The music quality changes every now and…
The music quality changes every now and then which then requires us to increase volume and decrease volume for different tracks. Internet is 100mb down so that is not the problem. Hopefully you can stabilize your music track quality
Response from Pandora CloudCoverDec 2, 2021
We appreciate your feedback and are sorry to hear that you are unsatisfied with the music quality. Our team will be taking a look at your account and the stations you are streaming. Please don't hesitate to reach out to our team at [email protected] should the issue persist.
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