CloseOptionReviews of closeoption.com

Beware, payment wasn’t issued when demanded and the only reason I didn’t lose it all was due to the help of Cele__Stial__Drifts.

The circumstances were not easy, but I found the communication from Genetspring helpful. They kept me informed and explained the process in understandable terms.

I had a very disappointing experience with CloseOption. I received a welcome bonus and managed to grow it from $10 to around $20. After that, when I tried to complete KYC verification, my valid Hungarian government-issued ID card was rejected because they claimed the photo quality was “unclear”. I uploaded both sides of the document, and the information was readable, but they still did not accept it and only gave a vague reason. This makes the verification process feel unnecessarily difficult, especially when a user is trying to withdraw or continue using the platform properly. I cannot say for sure what their intention is, but in my case the KYC process became a problem after I made a profit from the bonus. Because of this, I do not feel confident depositing my own money until the verification issue is resolved. I hope they will give clear and specific reasons for rejected documents and handle KYC more transparently.

This comp y is a very Terrible Thiefs,don't even try to use them,Don't.. it's almost 2 weeks now they have been playing me just to withdraw my fund.All they want from you is to lose your money. But once you don't lose anymore and want a withdrawal,they start playing there preconceive card,send. Video,send photo,even if you send all they will still tell you wait for result,days they won't respond,when you press them they will still ask you oh send you wallet in a week you will get it.. then they will stop responding to you. They are not sincere people just stay away ,Even if you send email,they will tell you they can't see it ,all type of frustration you don't expect. I did little internet search on them. They are the same pipsfe.com and also not American .It's Georgia.

do not trust

Close option; again, This is my second and final reaction to your response below: Consider this—what broker in the binary trading world lacks essential trading tools? The answer is clear: only Close Option. All other brokers provide robust platforms backed by excellent trading tools. My frustration stems from the fact that I lost thousands and feel scammed due to the ineptitude of this broker. Trading indicators are essential, and I firmly believe they are a critical requirement for brokers operating in the trading environment. Every broker platform should provide robust trading tools as part of their offering. In my 7 years of trading experience, I've utilized numerous popular brokers such as IQ Option, Pocket Option, Nadex, Deriv, and Binary.com, all of which deliver a comprehensive suite of tools. The brokers I’ve reviewed, even those I haven't used, also offer a full package of trading resources. It’s unacceptable that my current broker has failed to include even the basic trading tools. I will not stand by and let this incompetence hinder my trading success. I may have experienced substantial losses, but it’s not due to my approach; it’s due to the broker’s lack of support. It is their responsibility to provide these essential tools—it's their duty, not mine. I have never felt desperate in binary options until now, but this self-centered broker’s shortcomings are pushing me to consider transitioning to Forex in 2026. Trading without the proper tools is akin to being given a math sheet without a pen or paper; you’re expected to solve problems by mere guessing. This is an unsustainable and frustrating way to trade. #Update: As long as this scam platform remains unchanged, it's clear that you are one of the fraudulent brokers out there, turning binary options into nothing more than casino-style gambling. You are scammers, and I demand the $4,500 that I lost due to your deceptive service!

I was banned without any reason. My account was more than 6 years old, and it was verified I had done deposits. But i could not joined the contests without any reason Then I opened a ticket asking why I'm not eligible for the contest. The next day, instead of giving me an answer, they banned me. And I had a balance on that; they don't even release that amount to me. I'm very disappointed. Please Keep your money safe from these thieves.

Everything seemed smooth with no issue, easy deposits, a simple trading platform, and even quick withdrawals. But over time, the issues started piling up. Prices felt manipulated, and the so-called customer protection didn’t seem to work in my favor. After trading for over two years, I noticed how withdrawals became inconsistent. Some processed fast, while others were delayed for no reason. Support offered generic responses, and bonuses came with hidden conditions until recently when it went completely inconsistent. My withdrawal attempt remained pending for days that I had to seek the intervention of the professionals on my profile image and thankfully they resolved it and recovered my funds.