clockway.comReviews of clockway.com

I ordered a bar cabinet on November 17 with a promised delivery date of between November 21-26. It is now the end of January and my cabinet has been in their "Booking Delivery Ticket" status for eight weeks. When I send them an email asking status, they respond by saying, "Congratulations! Your status has changed to Booking Delivery Ticket." I am now under the impression that I will never get my cabinet, and they have been enjoying the use of my money since the middle of November. Most companies don't charge your card until they ship your order. I feel as though I am going to need to give this to the fraud department at my credit card company! I highly recommend that no one attempt to purchase from this company!

Purchased a Harmon Miller wall clock and it was defective. I reached out to them within 30 days of sale and after 3 attempts still no support or replies. Horrible customer service. Go to Harmon Miller and look up a local dealer you will find the price is about the same and if you have issues you can get support.

I have ordered a cabinet on 7/14/2021 and have not received it yet. On their website, it shows that it has been at the delivery center for a week. They stated quick delivery. I tried contacting customer service by phone several times and had no answer during business hours. I have emailed them and their response is that they are following up on the delivery status of my order with the shipping department and sent an urgent request for an update. No luck. They replied that they will email me as soon as they receive an update on my order status. It has been over a week and I still do not have a delivery date

I ordered the most beautiful clock I've ever seen and signed up and was promised white glove delivery, being disabled which I explained I would need help with the delivery. When the clock came only one guy showed, he left the clock half in my house and hanging out the door. He said we don't do white glove anymore because of Covic19 and laughed as he said good luck.