Mark-Anthony G.
Bracelet - faulty clasp
I had ordered a bracelet from the online store. On arrival when I tried the product on the clasp had broke. I returned the item and awaited for my refund. Richard was handling my order and was very supportive and kept me updated on the process of receiving my item and processing the refund. It was a very speedy and simple process. My refund was credited back to my card within 48 hours - fantastic service. I bought a new bracelet during that process.
Response from Clocks and ColoursOct 21, 2022
Hey Mark-Anthony, Were happy to help and that you were able to get the correct bracelet! Let us know if you need anything else and cheers!



