CloakedReviews of cloaked.com

3.8737 reviews
House Sitting & Security
New York, New York

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Cloaked

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About Cloaked

Cloaked protects you and your family from spam, scams, identity theft, and financial fraud by putting you back in charge of your personal information. - With Cloaked, generate unlimited email and phone aliases to sign up, shop, and communicate safely without revealing your real identity. - Cloaked scans and removes your personal data from 140+ data brokers, cutting off one of the biggest sources of spam and identity theft.- Our Call Guard blocks scam and robocalls before they ever reach you, while Dark Web Monitoring alerts you instantly if your details appear in a data breach.- And for extra peace of mind, every Cloaked member is protected with $1 million in identity theft insurance.Cloaked isn’t just another privacy tool - it’s your digital safety net. Whether it’s shielding your inbox, blocking scam calls, or deleting exposed data, Cloaked keeps you one step ahead of online threats so you can live, work, and shop freely - without fear of who’s watching.Stay safe. Stay Cloaked.

Cloaked (cloaked.com) has 737 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: cloaked.com
Website: cloaked.com
Category: House Sitting & Security
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cloaked reviews

Showing 179 reviews with 1 star · Clear filters

Robert B.
Aug 9, 2026
I tried to get help with installing…
I tried to get help with installing app. I'm a Senior Citizen and technology illiterate. They never got back to me until I CANCELED 😞 And got burned my initial cost of 140.00 +dollars. NOT CUSTOMER FRIENDLY. I CANCELED, THEN THEY COULDN'T SEND ME ENOUGH EMAILS OFFERING HELP!!! THEY JUST CARE ABOUT YOUR DOLLARS. NOT YOU. THEY ARE FULL OF💩🤬 I DID NOT HAVE A PROBLEM WITH BILLING STUPID ASS AI!! I HAD PROBLEMS WITH CUSTOMER SERVICE, AND HELPING ME GET YOUR PROGRAM/APP WORKING!! ALTHOUGH I WOULDN'T MIND A REFUND FOR THE MONTHS I STILL HAVE LEFT AFTER CANCELING YOUR APPS SUBSCRIPTION!!! YOUR CUSTOMER SERVICE REALLY SUCKS BIG TIME!!🤬🤬IT'S 💩!!!
Response from CloakedAug 9, 2026
Hi there, We understand you had a negative experience with billing. Subscription renewals are processed automatically according to the billing terms associated with the account. We'd like the opportunity to review your billing history and answer any questions about the charges. Please reach out to us at [email protected] or +1 (888) 857-5490.
Lynn L.
Aug 7, 2026
Why can’t I find it in the Apple Store
Why can’t I find it in the Apple Store. I paid for the subscription and the app is no here to be found on my phone. Is it desktop only?
Response from CloakedAug 9, 2026
Hi there, Here's a link to the Cloaked App on the App Store- https://apps.apple.com/us/app/cloaked-protect-your-privacy/id1600487147 We’re excited for you to join the Cloaked community! If you have any feedback or suggestions, please reach out at [email protected] or +1 (888) 857-5490.
Tasia Thomas E.
Aug 5, 2026
I ran a free scan with cloaked and…
I ran a free scan with cloaked and found that my data along with my relatives info was exposed on over 400 data broker sites. I decided to give cloacked a try only to experience some hardship. I wasn't able to make out of bound calls or texts. And I paid $95.99. the extra numbers that I kept seeing was very confusing. It was a struggle using Cloacked. Not worth it! Do something else with $95.99
Response from CloakedAug 5, 2026
Hello Tasia, We truly appreciate you sharing your experience, as it helps us understand where we need to improve. We would love to hop on a dedicated onboarding call with you to explain how all the features work with your subscription. Please reach out to us at [email protected] or call +1 (888) 857-5490 (Mon–Fri 9 AM–8 PM EST, Sat–Sun 9 AM–1 PM EST) — We are happy to help
Debbie S.
Aug 4, 2026
I ordered Cloaked
I ordered Cloaked, LLC on July 22,2026 and canceled on July 24,2026 and they refused me a REFUND. It was for one person. 9.99 a month, They charged me 95.00. and I have not used it. I'am 70 years old and do not know computers well. I want my money back. They sent reply and said I would get Refund by Aug.12th,2026, If I do I will redo my Review. Debbie Setzer
Response from CloakedAug 5, 2026
Hi Debbie, Thanks for the feedback. We would be happy to help you with the cancelation and refund. We were not able to locate an account from this review however. Please reach out to us at [email protected] or call +1 (888) 857-5490 (Mon–Fri 9 AM–8 PM EST, Sat–Sun 9 AM–1 PM EST) — we truly want to help make this right for you.
Warren
Aug 4, 2026
I am UN-Cloaked.
I am un-Cloaked. After several weeks of trying to troubleshoot and resolve issues with Cloaked’s Call Guard, and a lack of responsible follow-up/troubleshooting/resolution by Cloaked’s engineers/technical support, I gave up on Cloaked, and ran away. My experience with Cloaked was awful. Their Call Guard is a mess, and Cloaked knows it, but did not work very hard to resolve my technical failures with Cloaked’s Call Guard.
Response from CloakedAug 5, 2026
Hi Warren. Thank you for the feedback. Sorry to hear that your experience ended with you feeling it was not worth continuing. Your note about Call Guard being unreliable and the lack of resolution has been shared with our product team. We keep tightening the stability and reliability of this feature so it works when it needs to. We hope that you would genuinely welcome another chance to give us a try in the near future.
jaan S.
Aug 3, 2026
it screwed up my connections with my…
it screwed up my connections with my brokerage account and lost a bunch of money, so far have been working with customer support to remove from my computer which they haven't been able to do yet. Customer service is very poor, Screwed up my emails and text messages, I would seriously consider another service before signing up for cloaked.
Response from CloakedAug 3, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear you've experienced these issues. We'd like the opportunity to continue reviewing your case and better understand the problems you encountered with your connections and account setup. Please continue working with our support team at [email protected] or call +1 (888) 857-5490 so we can assist further and work toward a resolution.
Will
Aug 3, 2026
do not spend a dime with them
do not spend a dime with them. They are worthless.
Response from CloakedAug 3, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear you're having trouble with the app. We'd like to better understand what isn't working so we can help troubleshoot and improve your experience. Please reach out to us at [email protected] or +1 (888) 857-5490, and our team will be happy to assist.
Carla I.
Jul 31, 2026
Update: Sasha with Cloaked reached out to me and advised they take reviews like mine very seriously. She was able to give me 100% refund and cancel membership. Thank you!!
I signed up for a $5.00 per month plan for one year with CLOAKED. THEY IMMEDIATELY WITHDREW $239.00 FROM MY DEBIT CARD! That is four times the amount I agreed to. Update Sasha with Cloaked reached out to me and advised they take reviews seriously. She was able to issue 100% refund and cancel membership. Thank you!
Response from CloakedJul 31, 2026
Hi Carla, Thank you for taking the time to leave this review. We reached out to you directly by email today to work through your concerns. We take feedback like this seriously and want to make sure your issue is addressed. Please check your inbox or reach out to us at [email protected] or call +1 (888) 857-5490 (Mon–Fri 9 AM–8 PM EST, Sat–Sun 9 AM–1 PM EST) — our team is ready to help. — The Cloaked Team

CloakedReviews of cloaked.com

About Cloaked

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I tried to get help with installing…

Why can’t I find it in the Apple Store

I ran a free scan with cloaked and…

I ordered Cloaked

I am UN-Cloaked.

it screwed up my connections with my…

do not spend a dime with them

Update: Sasha with Cloaked reached out to me and advised they take reviews like mine very seriously. She was able to give me 100% refund and cancel membership. Thank you!!

About Cloaked

About these reviews

More in House Sitting & Security, New York

Sevens Inspection Services

USPA Nationwide Security

Familia Secured LLC

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Cloaked reviews

I tried to get help with installing…

Why can’t I find it in the Apple Store

I ran a free scan with cloaked and…

I ordered Cloaked

I am UN-Cloaked.

it screwed up my connections with my…

do not spend a dime with them

Update: Sasha with Cloaked reached out to me and advised they take reviews like mine very seriously. She was able to give me 100% refund and cancel membership. Thank you!!