Leonard S.
I had trouble with this app blocking…
I had trouble with this app blocking calls from my contact list. I contacted the support and never got any clear reason of why or how to stop it. I had done everything they suggested but it was still blocking some contact phone calls. I cancelled my subscription then deleted account. I asked if I would get refunded for the unused months of my subscription and was told NO. I started this in May and the account will be fully deleted on 21 September which accounts for a 30 day grace period. So I will be paying for 8 months with no coverage, what a RIP OFF!!!!
Response from CloakedAug 30, 2026
Hi there, Thanks for sharing your experience. We’ve since released an app update that should resolve the Call Guard issue you described, so please make sure you’re on the latest version for the best experience We also want to clarify that account deletion and subscription cancellation are separate. Deleting an account removes the information associated with it but does not cancel an active subscription or change its billing period. Refunds are subject to our refund policy and eligibility requirements. If you have questions about your account or subscription, please reach out to [email protected] or +1 (888) 857-5490. We’re happy to help clarify.



