CloakedReviews of cloaked.com

Response from CloakedSep 15, 2026

Hi there, thank you for sharing this. We'd love the chance to help restore your account access directly. Please reach out to us at [email protected] or +1 (888) 857-5490 so our team can look into this and get you back in.

Response from CloakedSep 16, 2026

Hi Dale, thank you for your review! Cloaked does not sell the personal information of our members or anyone using our free number scan on www.cloaked.com. Please feel free to view our full privacy policy here: https://www.cloaked.com/legal/privacy-policy. If you'd like to chat with our team about your concerns, we are ready to assist at [email protected] or via phone call to (888) 857-5490.

Response from CloakedSep 16, 2026

Hi Larry, thank you for review! It sounds like the Call Guard disable steps weren't completed before deleting the app, please find our guide on disabling Call Guard even after uninstalling here: https://help.cloaked.com/en/articles/13274659-pause-or-turn-off-call-guard#h_3718b51a74. We'd also like to refund any erroneous charges, as well, but we weren't able to find any support tickets from you. Could you please reach out at [email protected], call (888) 857-5490, or chat with our bot or team at "Chat with support" while logged in on the app or a browser so we can help?

Response from CloakedAug 18, 2026

Hi Mark, thank you for your review! We'd like to take a look at your Call Guard configuration and refund request, but we weren't able to find any support tickets from you. Could you please reach out at [email protected], call (888) 857-5490, or chat with our bot or team at "Chat with support" while logged in on the app or a browser so we can help?

Response from CloakedJul 31, 2026

Hi Candice, Thank you for the feedback. We are continuously adding improvements to our Call Guard feature to enhance your experience. If you would like to go over troubleshooting with us before canceling we would be happy to discuss a discount and get everything setup for your properly. Please reach out to us at [email protected] or call +1 (888) 857-5490 (Mon–Fri 9 AM–8 PM EST, Sat–Sun 9 AM–1 PM EST) — we truly want to help make this right for you.

Response from CloakedJul 30, 2026

Hi Carrie, thank you for your review! We'd love to take a look and see if your Call Guard configuration needed tweaking, but we weren't able to find any support tickets from you. Could you please reach out at [email protected], call (888) 857-5490, or chat with our bot or team at "Chat with support" while logged in on the app or a browser so we can help?

Response from CloakedJul 28, 2026

Hi there, Thank you for sharing your feedback. We're glad to hear Cloaked initially helped reduce spam, but we're sorry to hear you've seen an increase in spam calls after a few weeks. Spam activity can change over time and may come from many different sources. We'd be happy to review your account and Call Guard setup to better understand what you're experiencing and help ensure everything is configured correctly. Please reach out to us at [email protected] or +1 (888) 857-5490, and our team will be happy to assist.

Response from CloakedJul 28, 2026

Hi there, Thank you for sharing your feedback. We're glad to hear Cloaked initially helped with spam calls, but we're sorry to hear Call Guard is now affecting important calls from your doctors and other organizations. Saved contacts and expected callers should not be blocked, and we'd like to review your setup to understand what may be happening. Please reach out to us at [email protected] or +1 (888) 857-5490, and our team will be happy to help troubleshoot.