CloakedReviews of cloaked.com

Response from CloakedNov 22, 2025

Hi Jody, Thank you for taking the time to leave this review. We reached out to you directly by email today to work through your concerns. We take feedback like this seriously and want to make sure your issue is addressed. Please check your inbox or reach out to us via chat on our website or help center — our team is ready to help. — The Cloaked Team

Response from CloakedNov 22, 2025

Hi there, It sounds like you've had a really tough experience with the setup process and the loss of your important files. To be clear, Cloaked does not manage or modify any aspect of your computer, we focus on data removal from data brokers, this situation may have just happened to align with you subscribing to our feature. If you would like us to go over your Cloaked settings please reach out to us at [email protected] or call +1 (888) 857-5490 (Mon–Fri 9 AM–8 PM EST, Sat–Sun 9 AM–1 PM EST) — we are happy to help.

Response from CloakedNov 12, 2025

Hi there, we appreciate your feedback regarding the login issues. We're here to assist you in resolving this matter through our support channels. Please contact us at [email protected] or call +1 (888) 857-5490 (Mon–Fri 9 AM–8 PM EST, Sat–Sun 9 AM–1 PM EST). We're eager to help!

Response from CloakedNov 11, 2025

Hi Jo, We're sorry to hear you're having trouble contacting our team. You can always reach us at help.cloaked.app (click the chat icon for instant support) or call +1 (888) 857-5490 (M–F 9–8 EST, Wknds 9–1 EST). We are happy to assist!

Response from CloakedNov 4, 2025

Hi Rosalie, Thanks for the review. We sent you a direct email today letting you know your subscription is canceled and refunded. Please feel free to reply to that email if you have any other questions or concerns. You can also reach out to us at [email protected] or call +1 (888) 857-5490 (Mon–Fri 9 AM–8 PM EST, Sat–Sun 9 AM–1 PM EST) we are happy to help.

Response from CloakedNov 4, 2025

Hi Robert, It sounds like you're experiencing some significant challenges with the extension and your computer's functionality. We appreciate you sharing your concerns. For assistance in removing the extension and addressing any issues with your password program, please consider using the support options within the app for detailed guidance. Please reach out to us at [email protected] or call +1 (888) 857-5490 (Mon–Fri 9 AM–8 PM EST, Sat–Sun 9 AM–1 PM EST) — we truly want to help make this right for you.

Response from CloakedOct 31, 2025

Hi Luie, we can understand how frustrating and disappointing it must feel to invest in something meant to protect your privacy, only to have it not work as expected. That’s not the experience we want for you or anyone using Cloaked. We’d really like the chance to review your account, understand what went wrong, and help resolve this properly. Please reach out to us at [email protected] or call +1 (888) 857-5490 (Mon–Fri 9 AM–8 PM EST, Sat–Sun 9 AM–1 PM EST) — we truly want to help make this right for you.