CloakedReviews of cloaked.com

I signed up for the "free scan" to see what it was about. Putting in my info they were way off the mark of who I am and kept sending me other people's info. So, whatever, I decided to look up honest reviews, not paid ones, and definitely never from their own site. People who were ACTUALLY writing a review instead of "good", people actually describing the experience etc. The negative reviews were enough for me to not want the service. So I declined, now I get spammed by them wanting service even though I said no. The part thats far worse, all of a sudden im being bombarded by so many new numbers spam/robo calling me. 3-4x worse than it ever has before. Kinda feels like they purposely sold my number off to try and force me into signing up. I wont ever sign up. Leave me TF alone.

Only marked one star because it won’t let me leave a review otherwise. After I downloaded app and paid the instructions were very confusing and you can never converse with an actual live human. I cancelled and requested a refund but was again given confusing instructions. Finally gave up which is what they want. Total rip off in my opinion.

This is a scam. Started a $60 a year subscription. Was charged $239.99 on my credit card. Tried to cancel the subscription no reply from the company. Finally after a week and filing a dispute with the credit card company had $179.99 refunded. Still tried to get in touch with the company Cloaked and ended up on a chat with an AI named Kit. Kit said she cancelled my subscription and a representative would contact me. Waited a week no representative contacted me. Tried contacting company again to no avail. No representative contacted me from Cloaked. Save your money and time because they don't provide a service. They just steal your money.

It came up with the wrong information on me and had a while different person and they lie about it being free so im very disappointed in it

The system froze up and didn't work. Then in less than 24hrs I canceled it and wanted a refund for product not working. I got the run around from their AI Kit with no luck in talking to an actual person. I still have not seen any refund. I think with all of this they should refund 4 times the amount for putting up with the bs.

TRIED THE "FREE" SCAN, more like free scam. Does NOTHING.

I cannot comprehend these glowing reviews? It is one of the worst customer service oriented apps I’ve ever seen. Good luck trying to get a human to answer your issue. It stopped zero and I mean zero spam and texts. I get inundated every single day. Any attempt to access the app with account to cancel the subscription is impossible. Their AI assistant is a pathetic joke. No human ever responds to any email. I enter my email information and they say it doesn’t exist even though they email me an invoice every single month. Even the forget password option is supposed to send you a text validation code or via email. It never does. It is a fraudulent pile of garbage. I had to call my credit card company to stop payment.

If I could leave a negative 100, I would. I hate this company. I tried to set up an account many months ago when I was hacked.And the phone number was being used by the hacker.I have never been able to utilize the dashboard.I've never been able to use cloaked yet.They take money out every month.They refuse to help me get my refund back and a hacker took over my Facebook account and also my Amazon account, and I have never gotten my Facebook account back on my computer and I'm still getting charged every month.And they refuse to do anything about it. I just keep getting bought replies to every email that I send to support and now I have a support person month later telling me they sent me a verification code and i'm sure it went to the phone number that was hacked even though I keep telling them I was hacked and I could never use the account