CloakedReviews of cloaked.com

Response from CloakedJul 9, 2026

Hi there, Thank you for your feedback. We understand your frustration. Cloaked offers a free phone number scan before account creation so you can see what information may be publicly associated with your number. A paid subscription is required to access Cloaked's privacy and identity protection features. If you have any questions about the subscription options or believe you were charged unexpectedly, please reach out to us at [email protected] or +1 (888) 857-5490. We'd be happy to help.

Response from CloakedJul 8, 2026

Hi there, Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations. We'd appreciate the opportunity to better understand your concerns and see how we can help. Please reach out to us at [email protected] or +1 (888) 857-5490, and our team will be happy to assist.

Response from CloakedJul 7, 2026

Hi there, Thank you for taking the time to share your feedback. We understand your concerns. Call Guard is designed to screen unknown callers based on your settings, and we'd like the opportunity to review your configuration to better understand what occurred. Please reach out to us at [email protected] or +1 (888) 857-5490 so we can investigate and assist further.

Response from CloakedJul 6, 2026

Hi Bob, Thank you for taking the time to leave this review. We reached out to you directly by email today to work through your concerns. We take feedback like this seriously and want to make sure your issue is addressed. Please check your inbox or reach out to us via chat on our website or help center — our team is ready to help.

Response from CloakedJul 7, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. If your subscription was purchased through the Cloaked website, you can cancel at any time by navigating to Account Settings, tapping Subscription, then tapping Cancel. If your subscription was purchased through the Apple App Store or Google Play, cancellation must be completed through your Apple or Google account. We'd be happy to review your account and billing history to make sure everything is resolved. Please reach out to us at [email protected] or +1 (888) 857-5490 so we can assist further.

Response from CloakedJul 2, 2026

Hello Sherron Moulton! We're sorry to hear about your experience, and we understand how frustrating it can be to miss important calls. We've reached out to you directly so we can help troubleshoot what's happening. Based on what you've described, it doesn't sound like Call Guard is behaving as intended and you may need to revert phone-level settings, and we'd like to work with you to get it resolved. We appreciate your feedback regarding support availability as well. We hope to connect with you soon and help get everything working the way it should.

Response from CloakedJul 2, 2026

Hi there, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand your concerns. We'd like the opportunity to review what happened with the charge and verify the status of your refund request. I've reached out to you to investigate this as quickly as possible. You can also reach us at +1 (888) 857-5490 if you have any questions.

Response from CloakedJun 21, 2026

Hi there, Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your concerns. Some features in Cloaked require setup to fully activate, including Call Guard. We do want to reassure you that Cloaked does not sell information. You can also look at our privacy policy for more information: https://www.cloaked.com/legal/privacy-policy We’d be happy to review your account and help ensure everything is properly configured if you’re open to it. Please reach out to us at [email protected] or +1 (888) 857-5490 so we can assist further.