John S.
I bought Clipify Pro and I have…
I bought Clipify Pro and I have followed the online video tutorial scrupulously. Nonetheless, it does not explain how to merge audio tracks - ( go from one song to another). For some reason or another, the created text/titles don't appear when video plays. The "Record Sound" option doesn't work either - I get an error message saying I don't have permission or full data rights or something. It is very disappointing. The online support simply points you to the online video tutorial - which I accessed before I wrote to them. I would be a little happier with some sensible assistance rather than an endless stream of emails urging me to buy yet more software. Just saying.
Response from ClipifyMay 30, 2025
Hi John! Thank you for sharing your experience. We sincerely appreciate your feedback and apologize for the frustration you've encountered while working with our software. I can see you're currently working with our support team in your ticket #163131. We sent you detailed instructions on how to merge audio tracks. We’ve also investigated the text visibility issue and the recording permissions error - our team is ready to help resolve these as soon as we hear back from you.