ClinicSourceReviews of clinicsource.com

Ever since they revamped the customer support process, my overall outlook on ClinicSource has gone from that of a great practice management system with unfortunate customer service to a total package consisting of great software and excellent support. Having particular reps assigned to my account just changes the whole experience. Nikole is a great example of a customer service rep that takes the time to understand my needs and makes the effort to find a solution even when the issue is, for example, a device or computer issue and not directly a problem with ClinicSource itself. Nikole quickly learned the way I communicate and works around my lack of technical expertise to figure out my issues and work toward a solution. Is there anything I would change about ClinicSource? Sure, but that would require an unfathomable investment to build and maintain a system specific to the unique needs of our practice. Short of that, I don't know of anything else on the market that would be better and more adaptable as a front to back practice management software for our pediatric therapy practice.

Julio was very helpful and acted quickly to restore my accidentally deleted session notes and care plan. Very grateful!

Support at Clinic Source was very quick and efficient in setting up the parent portal feature. They went quite far above and beyond and actually created the templates from our registration materials. Very very grateful for the Clinic Source team and the amount of time and overhead expense this system saves us!

Nicole did an amazing job resolving the problem that was actually created by another company! She contacted the company, resolved the issue after some very patient and thorough explanations, and called me back to make sure everything was working properly. I was so thrilled it was fixed.

Julio was very responsive to our question. He was timely, within a few hours and detailed providing me with enough information to learn so that I know what to be alerted to next time I encounter this error in my system. Thank you so much Sandra BOLD Pediatric Therapy Center

Julio Flamini more than helpful and knowledgable. Thank you for your speedy service

Really impressed with Julio's professionalism and ability to answers all my questions. He walked me through exactly how to disable my therapist and downgrade to part-time if needed. Thanks for your support!!

Julio Flamini did an awesome job fixing our issue. He was efficient and quick to respond. We appreciate his great support!