Paige
Bad Company
Ordered some supplements from their site a week ago. No update and they won't respond to my emails. Extremely frustrated. Do not order from them.
Clinical Nutrition Centers combines the personal touch of a local, independent physician’s healthcare office, a nutritional medical dispensary, and a retail sales outlet, with the convenience and product selection of shopping online. Our founder has over 28 years experience in the integrative medicine natural health care field, and who has decades of experience in navigating the professional supplements and nutritional products industry that contains massive volumes of products available to physicians. His education, training, and knowledge in functional medicine has provided cutting-edge solutions for patients since the 1980s. Clinical Nutrition Centers is a family business founded on the principles true natural and healthy holistic health care should of combine honesty, integrity, and affordability. Clinical Nutrition Centers established the family's next generation cutting-edge health care business with these goals in mind and heart: To be a world leader in making available and affordable the best holistic health care assessment and nutrition treatment programs combined with the highest quality professional strength nutritional products.Our company seeks to provide our customers with the most clinically effective natural and nutritional based supplements and remedies together with accurate methods to determine the precise products your body needs to improve function, get healthier, and stay healthy with fresh products and fast shipping.Our first retail location opened in 2012 in Wexford, PA. Our walk-in natural health care clinic and retail store is open 10am-6:00pm Monday through Thursday and 10am-5pm on Fridays Eastern Standard Time Zone. Phone line hours are available during the same operations hours for walk-ins, Monday through Thursday 10:00 am - 6:00 pm and 10:00 am - 5:00 pm Fridays during Eastern Standard Time. If you reach us by telephone after we are closed, you are welcome to place orders on our voce mail and we will call you back ASAP.
Clinicalnutritioncenters (clinicalnutritioncenters.com) has 178 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 31 reviews with 1 star · Clear filters
Paige
Ordered some supplements from their site a week ago. No update and they won't respond to my emails. Extremely frustrated. Do not order from them.
Heather
It's nine days after my order was confirmed, and I've heard nothing regarding shipping or any timeline. I'd understand if the item was out of stock, but then the website should reflect that information and I would have purchased elsewhere.
Response from ClinicalnutritioncentersApr 3, 2022
Heather, thank you for your order. We are sorry for widespread shipping delays during the December 2020 holidays caused my increased shipper delays and all Brands experiencing raw material shortages due to Covid-19 related matters. We try to be transparent by providing advanced notice to our customers about these product procurement and shipping delays on our website. During our website's checkout cart process, we require customers to read and acknowledge having read these Brands' raw material procurement delays, production and shipping delay process issues for customers to complete placing orders, and also advised making orders for products 2-4 weeks in advance of needing delivery. Many products are on Brand backorder statuses with these Brands experiencing 1-12 week delays in having inventory available to even ship to us. We did ship to you your order during the busy winter holiday season when many Brands and us as well had staff shortages. We cannot control the inventory levels Brands have available to ship to us after we place orders to them, so randomly when customers place orders we have various shipping delays. We trust you received your product and hope you understand the difficult landscape of Brands' product manufacturing and inventory issues they are experiencing resulting in random backorders for their products. We are happy to have served you and completed the fulfillment process. We would appreciate a modified review. Thank you
KimV
Placed order July 6. Status shows manual verification required. I have emailed company twice and have not received any response. I understand that COVID is causing delays. However I placed 2 orders on the same day as this, with vitacost and Zhou nutrition, and have received both already. Will not order from here again.
Response from ClinicalnutritioncentersApr 3, 2022
Thank you for your review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses and delayed shipping our customers. We are a small business and have limited staff to handle inquiries about fulfillments. The Manual Verification Required status is our simple way to delay accepting payments until we ship to customers. This simply assures the customers that we do not process their payments while delays occur in fulfillment of the orders. We prefer not to get paid for the products until we are ready to ship due to random Brand backorder statuses. Thank you
JP
My order never arrived. It said delivered but never arrived.
Karla M.
What does Manual Verification Required mean? We placed an order 3 weeks ago, $8 shipping, for a little 60 capsule bottle and still haven’t received it or even a courtesy email. Logged in to see that the order status is: Manual Verification Required. ???
tcb
Available means of contact do not work. Multiple voice mails and no reply, multiple emails and no reply. Sat on an order with a status of "Manual Verification Required" for 2 business days. Attempts to contact and resolve failed.
2 D.
Tom Lawrence says some strange things on the radio. He has one location but continues to talk about his store as if he has multiple locations. Why lie Tom? I do believe in natural health but go to someone else. I wouldnt trust him. He sounds like a, lets say, weirdo from his radio show. He makes me laugh. Part and parcel.
Response from ClinicalnutritioncentersSep 30, 2019
We totally disagree with anonymous '2 duckets" postings such as yours originating from competitor facilities, or competitor physicians, or someone posing as a customer or patient, but who really is not one, for the purpose of attempting to discredit something or someone for their own gain, by using varied slanderous and/or libelous statements. For all our loyal customers and patients, let us disabuse you all of the falsehoods perpetrated by this poster. All radio show content presented by Dr. L is backed by science and research, Dr. L may love talk radio, but he does not like to listen to every talk radio host, so the poster's opinion is without merit. CNC chose its name when a single location website name was already taken at the time, but since CNC may expand its operations to multiple locations, this makes the existing name perfect as it allows expansion when needed. We do not expect to believe "everyone" authoring a comment review on our website within the web browsing universe is credible and/or truthful. Since the poster is not a pateint, your recommendations for people to seek natural healthcare elsewhere is also without merit. Basically, it is easy to interpret that you the poster is nothing more than either a competitor, or a shill for Big Pharma's anti-holistic healthcare organizations, which are legalized racketeering corrupt organizations & cartels that rely on making people think their only choices to help their health is poisoning, burning, & mutilation (elective drugs, elective radiation, & elective surgery). Dr. L does not subscribe to Big Pharma's and its subsidiaries' typical mantra and misinformation campaigns of offering, promoting, and mandating only those three types of options be available for healthcare intervention. We feel the poster should spend all their extra free time, which the poster apparently has a lot of, purchasing and using for your own use all the Big Pharma drugs, radiation, and surgery you can get your hands on. That way after you find your life will have severely deteriorated and suffered from quality and quantity, you can wonder whether the the universe settled its Karmic judgement. Dr. L has been trusted by thousands, so the poster is free to trust in whom ever it wants to trust, so if Big Pharma is your pill for your ill, enjoy the fall out. One thing Dr. L is not is a weirdo, whatever that description means. Typically, anonymous posters are just competitors or shills, we can leave it at that.
Tim F.
I placed a small order like always with new suppliers and glad that I did. The money was taken off my card and I recieved an email saying thank you for your order. Within a minute I recieved another email saying order status has changed and my order was declined or unauthorized. Well if thats the case then wheres my money cause you sure didnt put it back on my card. Not a good first impression at all!