Climb CreditReviews of climbcredit.com

It was a great option and easy to complete. Now I am able to get another certification and pay it off monthly!!!

I enrolled in a student loan with Climb Credit in December of 2020, during the enrollment I also set up auto pay, my first payment was due January 14th. The payment never came out of my account and on Jan 20th I received a notice of late payment. It is now Feb 2nd and I have been calling daily attempting to make payments. The customer service reps just tell me I have to go online, they email me a link, which I have followed, and it takes you to a third party site, I created a profile on that site and still cannot make a payment. I have called every day since January 23rd trying to make a payment on my loan and still have not been able to make payment. I have spoken with supervisors, I have emailed, I have called my school, I have tried everything that I know to do and still, I'm unable to make a payment, now as of Feb 2nd I am being charged late fees for having not made payment. This company is a joke, I highly recommend going absolutely anywhere else possible for a loan. The customer service here is a joke.

I couldn’t access my loan statements due to a data migration being conducted by UAS, who is the loan servicer for Climb. This was an urgent request because I am in the process of purchasing a home and needed to provide this documentation. I reached out to Climb support directly to see if there was anything that they could do to help. Both Roy and Bianca swiftly met my urgent request with compassion and I received the documentation I needed. Bianca was particularly instrumental in making sure that the documentation met my underwriter’s requirements. I’m grateful.

I needed immediate financing squared away for a continuing education program. The loan process was simple and FAST! The chat support specialist, Brianna was EXRETEMELY; helpful, fast, patient and polite. She answered my questions practically immediately, had all the answers I needed and got the process completed post haste. I wholeheartedly recommend climb credit for your educational loan needs!

Very good and very professional!

Good chance you wont see this, but if they are bold enough to post on top and for others to see ...I'd rate them a negative 10! Under no circumstances should you apply for a loan with Climb. They are for profit! Not for you! During covid-19 they offered a hole 2 months of no payment relief. Covid wasn't over in 2 months was it? I was completely displaced and needed help, but so did Climb and they needed to get paid. They referred me to a debt collection agency for help lol! Take a 401 hardship, if you have to borrow don't go with climb, go federal or any other route, this one's a dead end! The process is easy, easy so you can rush right through your decision lol! They make it convenient for a reason people!

Justin was my agent and he was exceptional on his customer service to me. I was provide diligent CS along with a bubbly warming personality. He is a great asset to your company. Yasmine Wilridge

Justin was amazing he did everything he could to help me get a loan and get on my way to starting a new career. I could not thank Climb Credit enough.