Climb CreditReviews of climbcredit.com

Well it was easy to apply and the approval process was easy but it lacked next steps. I could not find how or when funds would be sent to the school. There was no dedicated person to answer my questions

This company needs to fix its phone line situation asap. They don't have a representative right away when you call them, instead you have to leave a message for them to call you back. They called me back in three days. I was past the period or deadline to make a payment. I made a reckless decision to apply for a loan for an online boot camp. Boot camps are not my thing and I'm better off at my own pace. I had to explain to them that I'm sorry I went past the deadline. This is something they don't take lightly. They actually took two months to fix my issue and mailed me a refund of the interest that I paid to the loan. They assured me that I won't have the obligation to pay it all back. Thank God for them!! They are a legit business and yes, upon reading the negative reviews of this company, they are actually a great company to work with. I just had to wait for the outcome and now I don't have to default on the loan. My credit scores won't be affected. But I'm not going back to this experience and I won't be working with them in the future. They need to work on having more people answer their phone calls, not an answer machine. Yes, they have a chat box and the customer service there is good, but speaking to a person is better.

Thanks for all your help and support.

Climb was fast to approve my loan and has kept me in the loop with any changes.

A simple process to apply. A simple process to find out if I was eligible. The $$ went directly to the course administrators. The terms are easy to understand and fair.

Very helpful with any questions I had. Made the experience very smooth and stress free.

Super easy to get in contact with someone if something has changed.

Updated: Apparently the source of the issue i had was a third party, UAS, not Climb. I can forgive the slow response time because once a representative from Climb contacted me the problem was resolved quickly so i'm updating the review to reflect that