Cleveland ClinicReviews of clevelandclinic.org

Dr had put in system for consult with another doctor for surgery. Their system scheduled me to see a RN that could not do the consult, said so, and then billed me for it. will not fix this invoicing issue

I had a virtual appointment today with a neurologist and I did all the check in procedures, I was ready to open zoom right on time, and nothing happened! I called the office and the lady that answered said that in their system I didn’t fill out the questionnaire for the check in, I asked if the doctor can talk to me, she said no because I am a new patient. I waisted my time and the doctor didn’t even bother to call and this person that answered the phone only said sorry we can’t take care of you today! Absolutely disappointing!

Trying to get care at Cleveland Clinic is an awful experience as a patient. Trying to get an appointment with the first available cardiologist for chest pain took 5 months! Apparently, we should just wait to have a heart attack and go to the ER! The doctors are absolutely awful about following up on test results. I waited for 4 days after my ECHO and the doctor would still not respond to my my chart messages to let me know the interpretation of results and whether it was safe to scuba dive. I could not get in touch with anyone at the office to get any answer either. To make matters worse, I wait on hold 10-20 minutes just to speak with an operator when calling the clinic, before being transferred to the correct area, to then wait on hold again. The calling system is the worst I’ve ever encountered in healthcare. Nobody is there to help the patient anymore. It’s just seeing as many patients as possible to collect as much money as possible for the hospital, without any quality for patients. This system is the worst!

I went in to get procedure done by Dr Baez. He ordered four test which where done right away. After two weeks the Dr still hadn’t read the test. I had contacted his office on numerous occasions. Final after two weeks they informed me that was changing practices and wouldn’t read my test and I would have to pick a different doctor and start all over. To get appointment and test had taken two months. I blame Dr Baez for not being up front or professional and Also Cleveland Clinic. Thank goodness I didn’t need open heart surgery!!

The doctors may be great! But the level of office staff and the reception for whatever you need done is Zero!!! No customer service!! You make an a but wait 2 hours for a procedure that takes 1 hour to prepare for And nobody has an answer for you!!! Horrible and very upsetting

They say there's no cure for emphysema. Just because they don't have it, doesn't mean that nobody have!

Received a invoice today September 2024 for a procedure in December of 2022. I have no chance to file this with my Section 125 nor was I notified throughout the past 21 months by the Clinic. This appointment was the result of an internal medicine physician's 8 specialist referral for a sinus infection. The specialist Physician apologized that I was a victim of Cleveland Clinic Politics - 8 referrals. Unless you have a serious diagnosis, avoid the politics and money grab. This is far from word class care. Moving to UH and AJU Medical Center.

Plz do not trust the Cleveland Eye Clinic . They are a big operation working for the CEO’s and CFO’s and their families to take fancy vacations on big yachts and buy fancy diamonds from NYC and Los Angeles. I personally saw them in a yatch docked @ San Diego Bay . Saw spoilt brats of CEO and his wife dropping in diamonds and fancy bags . Trust me ! I have never given an 1star for any business operation , but Cleveland Eye Clinic Systems , operating out of Ohio and the Midwest , is as shady as it gets . I want my money back . Full Refund of .$ 1000 + and counting . Enough is Enough !!!! Signing off as Dr & Mrs . Abdul T Razack of Lorain County , Ohio , USA ! God Bless America !