Cleveland Clinic is all about the money. Patients come second, well...more like 3rd, 4th, or 5th. I was committed to riding the Velosano, no more. I will no longer be a part of this hospital that cares so little about patients. All about money.
TG
TG
Constant, intrusive advertising
I will never use this clinic due to its constant, intrusive advertising
IV
Ivette
Cleveland Clinic charges patients for their Overhead
I have been a resident and patient of Cleveland Clinic for over 7 years and during those 7 years I have had 4 different PCP because all the doctors leave this organization. My last visit in 2025 to Dr Arif Ishmael should have been covered by my insurance as a "Specialist visit" but the clinic charge me as an outpatient service and charged a facility fee so my insurance didn't approve the visit. I have tried disputing the charge to no avail so I am left with no choice but to tell everyone of my misfortune and terrible experience. My credit is now in jeopardy because I refuse to pay their overhead. They charge their patients a facility fee for visiting any of their facilities. Be warned and go to HCA, Jupiter Medical, anywhere but Cleveland Clinic!
LK
L K.
Smoke and Mirrors
I came to Cleveland Clinic expecting world-class care but instead received dismissive and unprofessional treatment. My physician, Dr. Corey Cavanaugh, repeatedly minimized my symptoms and failed to take my condition seriously. I was left without any medication to protect my kidneys after he claimed he "didn't have time" to do an insurance appeal which would have required he simply attest that I could not tolerate blood pressure lowering medications. At the same time, Cleveland Clinic billed my insurance over $800 for a 20-minute visit on several occasions.
Within just two weeks of his refusal, my urine albumin creatinine ratio tripled to well over 200, showing that my condition was getting worse. I told him about the increasing pain over my kidneys and worsening edema despite diuretics. Yet instead of addressing my concerns, Dr. Cavanaugh downplayed them and shifted blame to me when I pressed for medication. Upon discussing my concerns about his arrogant attitude with another physician, I was alerted to his BlueSky account. Not only had he completely misrepresented himself and his knowledge about my condition, I found that he had been mocking his patients online on social media. When I brought these concerns to the Cleveland Clinic's Ombudsman, they ignored my concerns and used it as an excuse to dismiss my complaint and avoid accountability.
Unfortunately, I attempted to address my concerns directly with Cleveland Clinic, but when they refused to take me seriously, I was left with no other option but to write this review so patients are fully aware of what they are getting into when they book an appointment with Cleveland Clinic - a complete mockery of a medical institution. Making fun of patients on your social media account because they have Stage 3 Kidney Disease - and alleging they need a therapist because they’re genuinely concerned - is very disturbing. A lack of leadership who thinks this is okay tells you everything you need to know in advance.
KM
Kenneth M.
Went to Cleveland Clinic in urgent need and left urgently needing competent treatment
My experience at Cleveland Clinic Weston was deeply concerning. I presented with documented bilateral hydronephrosis with possible obstruction, a known 17mm kidney stone, and ongoing neurological issues including multiple prior cerebellar strokes and daily debilitating migraines. I sought medically necessary imaging, including an MRI with contrast and a MAG-3 scan, which had been recommended by other physicians. These were not ordered.
During my visit with urologist Dr. Leonard Kaufman, he raised his voice toward me. I specifically asked the attending nurse to note this, and she did not disagree. I left the appointment without the diagnostic testing that had been discussed as necessary for my condition. I subsequently obtained the required testing from an outside urologist, who acted promptly to assess whether I was in a potentially life-threatening situation.
In addition, I experienced a lack of follow-up and communication from other providers. One nurse practitioner advised she would prescribe a migraine medication that could significantly reduce my symptoms, but the prescription was never called in and no follow-up occurred despite multiple patient messages.
I was also discharged without coordinated follow-up care, specialist referrals, or continuity of treatment. As a patient with complex medical needs, I found this lack of communication, coordination, and responsiveness unacceptable.
TY
tammy Y.
Instead of testing
Instead of testing, dr Delacure said youve lived with it this long. Then referred me and dr micah timen who referred me, and of course my condition worsened. What i would have given for some testing and care! I hate your lazy pompous circle of referrals when you dont want to do any testing.
MD
Marylynne D.
Ashley Dias and my family
Ashley Dias and my family, it is with immeasurable pain and anger to this day I write. My daughter Ashley Dias put her life in the hands of Dr. Bedev and the Cleveland Clinic and the transplant team, trusting them to provide not only expert medical care, but human compassion. What we received after insurance paid out 1.2 million dollars (after they waited for approval before accepting her) was indifference wrapped in protocol, cold professionalism that felt more like a business transaction, looking at dollars instead of in the eyes of a hopeful child and loving family. Shame on you, Dr. Bedev and the Cleveland Clinic. I will always tell the CF families that come to me for advice NOT to go anywhere near the Cleveland Clinic for a double lung transplant.
RP
Richard P.
They made an appointment for me to see…
They made an appointment for me to see Dr Goldring today ( 22 July at 17:30 ) but when I phoned to confirm they said that they Ms Rada had given the appointment to some one else When I remonstrated that they could have phoned me back to let me know this Ms Rada said “ I get lots of phone calls from lots of people I cant be expected to remember them all.. I said that taht was precisely her job and asked to be put through to the medical director.
The line went dead and I have had no further communication from them