Cleveland ClinicReviews of clevelandclinic.org

I have spent many years traveling a long way for treatment at the Cleveland Clinic, believing that they were the best. They do not provide the world class care they advertise. Many of their doctors are arrogant, lazy and dismissive. When they can't find an explanation for real medical issues, they relegate the problem to pain, rather than researching and taking time to find the underlying root cause of problems that are visible and externally progressive. I have rapidly deteriorating muscles that multiple physical therapists have charted physical therapy won't help until they treat the underlying cause of my atrophy. So-called specialists keep referring me for pain management, rather than find out why my body is visibly wasting away. They hire young doctors that don't have a clue. If they can't find a textbook solution, they don't dig deeper. CC thrives off of a reputation that they do not live up to at the expense of patient care, patient treatment and patient lives. One doctor didn't review my chart before immediately recommending me to the pain clinic. Most of the doctors don't listen. They block messaging from mychart when they don't want to be bothered with questions or concerns raised by patients. I notice that I no longer get surveys to rate my doctors after visits. That is why I am leaving reviews elsewhere. They don't want to be rated, especially when they know that patients are dissatisfied. I am disillusioned by my experiences with their lackluster doctors who are not world class while I've gotten sicker with each passing year that they fail to solve the medical issue because they refuse to find the underlying problem.

Great company to work for Management is not so good. We are fully staffed and our supervisor insist on a daily basis to micromanage his staff. This is becoming very stressful mentally and physically. Our department has no problem with asking for help if needed. Every individual knows what's expected but he feels he need a update or have to tell us what and how to do our task. We all been in pharmacy long enough to use our better judgment when it comes to our daily task. If he isn't on site he message the staff about what isn't been done or complete a task, our job is already stressful he just adds to it. If you don't go along with his ideas he shows you he doesn't care for you by directly ignoring you,or whispering to other staff members. We basically are being bulleyed at our work place by a individual with narcissistic ways.

The actual Cleveland main campus might be OK but their satellite location/s suck. My mom is a patient at the Lorain campus and good luck getting someone to answer the phone. On average if you call its 45 minutes to an hour to get a real person. Their doctors rarely call the patient themselves. The doctor/s often prescribed meds and make appointments for the patient but never tells the patient. Really bad communication. If you try to call in its an hour wait and you will never speak to the doctor. The clinic doctors do not seem to talk to each other because of duplicate blood work orders and you ask them why and they can't articulate an answer. Not impressed and they seem only concerned with running their operations and $$$. They claim to be a world class health care provider and patients first but Home Depot or Lowe's can actually answer their phone and they are not involved in anyone's well being.

called for re refill of prescription. Was told my doctor had left. Thanks for letting me know. Got an appointment with Dr.Shiffley. Received confirmation re appt. The day of appointment 30 min before appt. Was called to tell me Dr. Shiffley was retiring and not taking patience. No one to prescribe Blood Pressure meds. I have 3 pills left. How unprofessional and ridiculous. Asked to speak to mgr. Was told she was in meeting and would call me back…….never got a call. What kind of incompetence is being employed by Cleveland Clinic. Absurd and totally Unprofessional. I expected more excellence from Cleveland Clinic. This is third world treatment.

Cleveland clinic bought out Mercy hospital in Canton, OH USA. My first visit after the transition I got a bill for $622 for a 15 minute checkup that used to cost under $100. Cancelled all future appointments. Never going back again.

I had 3 appts at the clinic first one at 9am second one at 10:30 am and the third at 3:30pm, I was ar the clinic for over 9 hours, never again, very poorly run, a friend of mine has kidney failure and needs a transplant and his brother is a donor, the clinic has been dragging this out for 6 years now, I am sure it is all about money, we drive 11/2 hours to get to the clinic, I would'nt recommend Cleveland Clinic to anyone

Our daughter has waited 6 months for a specialist at Cleveland clinic for POTS they have diverted her to a virtual visit . She is very ill and this is what we get . The recommendations are from a dr at Cleveland and this is how we are being (not) treated. I have begged her to go elsewhere. I do not trust Cleveland clinic.

If I can give the Cleveland Clinic Pain Management department zero or negative stars I would. My procedure for my back that was scheduled for Tuesday Sept 29 was canceled as no medical personnel from Dr Giraldo’s office would speak to my insurance company nor would they respond in any other way. Both my insurance company as well as myself tried to get a hold of his office for more than a week and a patient advocacy person would not pick up their phone or call back! I waited on hold for more that 2.5 hours on this past Friday and another 1 hour 45 minutes today and still no contact. I left three urgent texts on their patient portal and still nothing. I basically wasted more than six weeks waiting for an appointment and then have to cancel it due to the ineptitude in the Pain management office! This level of care is atrocious and I would strongly recommend DO NOT use the pain management department at the Cleveland Clinic! AVOID THEM AT ALL COSTS AS I WOULD’NT WANT ANYONE TO HO THROUGH WHAT I WENT THROUGH! I truly have no idea how this can be one of the premier healthcare facilities as I have never had a worse experience than this one.