Cleveland ClinicReviews of clevelandclinic.org

My physician said that I should walk to help release gas . Not knowing of a “code brown “ and never being admitted before I decided to walk to the security desk to check on property that was confiscated upon entry ( my favorite pocket knife). I got to the first floor where I was confronted by two heavily armed police asking where I was going and what I was doing . Demanding and barking instructions and flatly refusing to listen to anything I had to say . I had a gown on ! Clearly I was a patient of the hospital and not a gun wielding lunatic . I asked that I be able to return to my room and was promptly escorted by the two . Soooo embarrassed ! This leads me to believe that this police force needs more patient care training , more compassion and maybe to take a little more time to listen to their paying customers . Or maybe the simple solution is to keep their guard dogs outside !!!!!! Thanks Officer Cheatham # 156 and Officer Hathaway #175 for making me feel less than a man today

Greedy company rather than send me across the street for an open MRI they refuse to authorize it if even though Clevland clinic doesn’t have an open MRI in vero beach. Because of this i will not use a Neurosurgeon associated with Cleveland Clinic.

totally incompetent went to er for scale 10 back pain said nothing wrong just rib injury scan and X-ray show no further damage this was the end of sept went to pain dr in palm beach ordered mai right result compound fracture in vertebra in lower back this is nov 15 from almost two months suffering now next week surgery in palm beach gardens never go to cleaved clnic in stuart

My PCP who belongs to the CCHS system, made a recommendation to drink something with high carbs in it, while knowing I have a type 2 diabetes. I didn't follow this advice. My chart states that I am non-religious. How come? Being spiritual IS religious and it's not up to the Clinic to decide either way. Just state, Spiritual, period. But no such luck; my chart states, Spiritual/Non-religious. I hate it.

You know a company sucks when there is no complaint department. They don't care if they suck. We have had to deal with them a lot with different family members for the last five months. We now travel an extra 20 miles for another hospital.

The most incompetent billing department you will never want to deal with. They don’t listen to your issue, the seem to completely discard you as a person (even snicker at you). They work from a playbook and you can keep trying to raise your issue, but they (Ebony) sounded like a broken record, repeating and repeating her diatribe. I’ve spent over 4 hours 3 different times with billing and they still insist they can’t bill UHC for 2 services. On the other hand, UHC stated they cover both at 100%. What gives Cleveland Clinic the right to determine which claims they will submit and which ones they expect you to pay outright? Cleveland Clinic you are there only to make money and have no respect for your patients.

I was told that I could go to a walk in clinic in strongsville ohio for a regular mammogram. I was told this on a Monday since I was informed mammograms can be preformed on Tuesdays and Thursdays I choose today 11/2/23 to walk in. I DROVE FROM Medina to strongsville to be told they don't take walk ins. Wanna tell me what happened here ? Secondly when visiting the pt center on a saturday it's happened at least three times in third floor ladies restroom no soap to wash hands with. How's that for hospital sanitation ? Lastly if our privacy is so important to you why is it that in the docs office bldg checking in for an appt on the screens is there for everyone's viewing for instance my name address dob ss# etc all right there for the person next to me to view. At least put some side frames up like at the voting polls.

I went there for a post surgery review of my bypass surgery and follow-up care and then a few months later, my Son went there to review his hip surgery recovery a few months later. In both cases it was an absolute waste of time. Before the appointments, Doctors were sent a list of our concerns along with all medical records. The doctors read none of records they were sent before our appointments, and weren’t sure why we were there when we walked into their offices. We were both subject to 15 minutes of medical blather and left. Don’t go, it’s a scam-they are making money on a reputation that they don’t deserve. If you insist on going, only go if you have had a meaningful conversation with the doctors over the phone first and they are familiar with records you have sent them and they tell you why an appointment with them would be be worthwhile. But honestly I would pick someplace else to go, but if you do go someplace else, I would still follow my preconditions. BTW; Cleveland is not a pleasant city to visit, made worse when you realized you were scammed;)