Cleveland ClinicReviews of clevelandclinic.org

I cannot find the appropriate place on google to leave a review because well.... Cleveland clinic has no spot on google to do so. Also they have literally hundreds of numbers for the same facility, no way to get a direct answer and no way to seek help or understanding thanks to their state of the art centralized scheduling department. Let me preface by saying this issue is not with the satellite facility where I had the procedure done necessarily as the staff are very good. It is with your horrible scheduling, lack of compassion and AMAZINGLY SLOW ability to help a patient who needs help now!. Story: Had a recent mammogram, it came back showing something. As a woman I was highly concerned. I called scheduling (which I have no idea it might even be someone in India handling scheduling) and was told I have a 30 day wait to get back in for a diagnostic test. The fear and worry this creates is horrible with the possibility that one might be facing cancer? So I took into account that I am not that important in the whole scheme of things and that there are others out there in the same situation needing help. So I decided to see if one of your satellite facilities had an opening. Here lies the problem: You have different breast centers. They are supposed to have doctors or surgeons who tell you on spot if you should be worried after the test. I talked to your main campus radiology department. NOT ONE Of them even a direct call into the radiology dept could tell me the process of a diagnostic mammogram and how the woman is treated or greeted or handled after the scan at your main campus or at any of the other locations that do a diagnostic mammogram. One lady told me it was two weeks to wait to forward the diagnostic final results of the second mammogram to the doctor. Total and complete bull. Any facility worth their salt knows you give the woman the answer on spot. This is how is is done historically and currently. You even state this on your main breast care web page the importance of getting the patient in quickly for follow ups after something is found and answers are given immediately... (google it). With your operators and schedulers, the left hand does not know what the right hand is doing. You all are flying blind over there. Do better for crying out loud. Absolutely disgusting. On top of that forget compassion or empathy. Not gonna find it here. What I once found to be a world class state of the art facility is now merely just another corporation that could give two s#$s about their patients. I can tell you this, in the end if this turns out to be nothing which I hope and pray it is, I am done with these routine yearly tests. The anxiety this is causing is not worth it.

I was so confident in this clinic on giving a second and comming up with a good treatment plan a clinic trial something just to be shot down Dr said there is nothing he can do . I thought this was the best place in ohio.if it was they co7ld have tried something.

I was verbally assaulted by staff coordinator of DR, Allison Snaider GI. The coordinator said her name was Geovanna V. which I doubt but she Canceled my appointment because she said it was made by mistake. I begged her to make an exception because I was in need and two months was way too far. She verbally abused me and said " I canceled your appointment and there is nothing you can do about it" I told her i was going to report her and she said to go ahead and then she told she was going to hang up the phone on me without giving me the time of the appointment only the date. I developed a panic attack and my BP raise. So sad I have to tell my story so others can learn about this horrible service experience.

This place is a joke. Up have to pay a fortune for parking, eating, lodging and it’s a total chaotic mess to try to get to the right doctors with all the different buildings and no one to assist you. It’s a nightmare for handicapped people. And the place is filthy, the doctors are not compassionate they ask you a question and cut you off before you can answer. Then tell you to make a phone appointment to follow up on testing done and there’s no one at the desk to do that as well as when you call back they say they will send a message and have someone contact you and still after a month no one has contacted to even set the appointment up and after numerous callers back to them I get the same exact answer. I will never return and will never recommend this dump to anyone.

Medical torture Imprisonment Since 2000

MISERABLE experience trying to contact anyone by phone. I've had to make numerous phone calls to the Cleveland Clinic throughout the years. In every instance, I've been on hold for 20-30 minutes. One time I was given the opportunity to leave a call back number, and I never received a call back. Simple problem to solve if they would just hire more people to answer phones.

20 specialist. 10 years of going downhill until I became wheelchair bound and 89lbs from the damage done to my body. Every doctor at the clinic said, nothing is wrong. They all participated in blocking my medical care when other people were receiving it. I had viral encephalitis and severe brain swelling and nothing was done. I had to become my own doctor thanks to the lack of care at this hospital and everywhere else I went.

Horrible staff, so mean to my mom! Wouldn’t help her and yelled at her nonstop when asking for help. DONT GO GO WESTON CLEVLAND CLINIC