Cleveland ClinicReviews of clevelandclinic.org

If I could give a zero star I would. Very rude staff called shamilla. She was trying to insert my daughters canulla. Before inserting the Butterly. I asked if the vein is good. She said very aggressively "WAIT" . I said don't speak to me like this I am only asking you if it is a good vein . SHE SAID I AM TELLNIG YOU WAIT AND DONT TALK. I was so baffled on how she has the odasity to speak to anyone like this. I said excuse me I am a patients mother, have respect. Please answer my questions very simply. yes or no .She them became very rude. I like your daughter more, I have done her canula before, I dont like you . I said exactly you fail over 2 times every day and my daughter doesn't say as she is frightened of you bullying her. Ofcourse she failed yet again because she was in a hurry to go home. Shift finished. She didn't do the canula abused me and left. You know what confuses me how she gets away speaking to patients parents like this. How does she treat the patients. No customer service on how to speak to patients or patients parents.So rude , aggressive . Absolutely appalled and shocked.

Terrible place to work for not recommend Poor management no values or fairness Unorganised Avoid working for this organisation

Cleveland Clinic Weston, Florida charges a $293.00 facility fee just to see a Doctor in the Facility. This isn't for an emergency visit. It's just a regular scheduled Doctor's appointment. The Doctor is considered in Network with the Health Insurance Company. A co- pay should only apply. Cleveland Clinic nor your insurance company advise you of any fees. I was not told when I made the appointment. They only advised me of my co-pay amount of $50.00 when I went to my appointment, They collected the $50.00 co-pay and said nothing about an additional fee. Then you get hit with the bill of $293.00 in the mail. This should be against the law.

Their second opinion program is really bad - they just collect money, nothing else. The nurse attitude is very bad, and the doctor report is just like an AI report. I have heart surgery question, even I don't have any symptom, they said I am qualified for surgery and should do within a few weeks without say any other things. No any valuable point in report. Receipt doesn't say anything, even in the program they say the cost can be covered by FSA/HSA. But once you paid, they will say their receipt is very simple and most likely HSA/FSA won't cover the cost. Definitely won't worth going even you are not their regular patients.

Corrupt billing system at this hospital. Had my annual exam with my doctor where there should be no copay. Months later I received a bill in the mail that had a copay that needed to be paid. When I called to question it I was told that According to their new policy if you ask your doctor any questions at your annual exam they can then put a different billing code and charge it differently so that you have to pay more. This is a new loophole the doctors found to screw the insurance company and the patient. No procedures or tests were done at this exam. All I did was ask the doctor a question address a concern and apparently that is not allowed anymore during annual exams.

Over the past year, there has been a noticeable shift away from fostering open communication and vulnerability within our teams. Instead, there is a growing sense of fear and apprehension among employees. One alarming development is the demand from new TA leadership to use specific words and language when communicating. This imposition not only stifles genuine expression but also undermines the collaborative and inclusive atmosphere that previously defined our team. Additionally, Rebecca Ammon's passive-aggressive behavior has further exacerbated the negative environment. Her actions often leave employees feeling undermined and disrespected, contributing to a culture of fear and mistrust. Furthermore, there is a troubling trend where individuals are often corrected or reprimanded for speaking their minds. Even worse, information shared in good faith is sometimes twisted by leadership and used as a tool to attack individuals rather than foster constructive dialogue. It's disheartening to witness this transformation as it goes against the values and principles that once guided our employees. HR Senior Leadership must address these issues promptly to ensure that our workplace remains a space where everyone feels empowered to share their thoughts and ideas without fear of reprisal or censorship.

Grandfather sat in the waiting room all night before he finally just left. Then they are trying to send my grandmother bills for seeing the doctor even though he never even saw the Dr or anyone. Sorriest bunch of crooks on the planet and they should be ashamed of themselves.

Absolutely the worst experience EVER with the Cleveland Clinic. I took my wife there (Cleveland Clinic/Marymount ) on5/23..she was weak, not feeling well.....took her to the ER..they ran , let's see EKG,Chest X ray, CT scan, cardio ultra sound,blood tests, urinalysis,..decided they'd keep her while the test results were reviewed ( just to be on the safe side ) released her on the 24th (friday right before the long holiday weekend ) Cardiologist said he couldn't find anything...SERVICE was close to non existant...she did not improve over the weekend, AND by Monday the 27th I had to call the paramedics as she could not stand and fell down......they took her to Southwest General...where they imediately determined she had a serious case of COVID......how the Cleveland Clinic totally missed that is frankly incompetent.She remains hospitalized at Southwest General 5/31 where the patient care is far far superior, as is the communication. Cleveland Clinic is all reputation, which they do not deserve they are BAD!