clerk.chatReviews of clerk.chat

Muhammad with clerk chat was very knowledgeable and took the time to clearly explain the answers to my questions. He provided the best customer service I've received regarding these questions.

Great customer service, and the phone/SMS service seems to work pretty seamlessly.

Excellent product and customer service! Straightforward, simple, and quick initial setup. Knowledgeable and friendly support staff. Grateful for their thorough explanations to help me through some of the learning opportunities with Microsoft Teams Phone services.

Muhammad quickly solved the issue in regards to us being in Canada and set up the appropriate checks.

I have had two phone support sessions with Clerk and they are extremely helpful and knowledgeable about their product. I was setting up Clerk SMS to work with MS Teams. It is up and running and working just like I had hoped.

Muhammad was and has been absolutely amazing. After countless attempts for support with Microsoft Office (Paid Support might I add), Muhammad with Clerk Chat had to end up resolving my issues. He has been there every step of the way ensuring me that I was not alone, sending me videos to show me what to do and video meeting with me when I was frustrated. My whole team of 6 is now up and running with the minimal amount of purchased products from Microsoft office might I also mention that Microsoft did not know what products I actually needed and could not get me set up to save any of us. Now all of my staff are able to sms using clerk and call using teams. We even set up on hold music & ring all user groups. We are still having a few issues with importing our contacts but clerk's support team is working on trying to find a resolution. I do not regret my decision at all. I slowly started pursuing Clerk about a year ago and I never decided to join till just recently. I have gone from a platform of multiple softwares and bundled them all up to use inside our Teams platform. Absolutely amazing product. Sincerely, Charrissa Romero

Support was readily available and resolved my issue.

It's refreshing to speak with technical support that will engage as a human being, instead of a script-reading robot. THANK YOU Muhammed, for being an awesome support agent, for solving my problems, and for being the best kind of representative of Clerk that Alex could ask for. You are the smiling face of Clerk. Good luck! I hope we get to speak again.