Brian
We switched from Azuga to ClearPath at…
We switched from Azuga to ClearPath at the first of the year. For the first 2 months everything was great. February 27th all of my cameras started showing offline. I emailed, called, emailed again and emailed again and again and again with no solution to my issue. They respond every time with this is going to take some more troubleshooting. Are you sure all your cameras have power? Yes, all my cameras have power and none of them are ajar. They do respond to your issue, but they seem to be incapable of fixing it. At this point I wouldn't recommend using ClearPath. I don't believe they have competent technical support.
Response from ClearPathGPS, Inc.Mar 27, 2026
Hello Brian, I apologize for the issues you've been having with your cameras and the support team. I've forwarded your issues to our service and tech teams for review, someone should be reaching out to you shortly to help get the issue resolved. If you need a point of contact in the meantime, feel free to email me at [email protected]. Thanks again for bringing this to our attention.