customer
As of right now it appears that my…
As of right now it appears that my WellCare plan is INACTIVE?!?! January 30th during the call when I switched my plan it was supposed to be effective 2/1/25 since today is 2/8/25 I'm still not able to know if I have my Medicare Supplemental WellCare?!?! From the text it states successfully completed and submitted application and I can not get any more information about my application process- since 1/30 & 1/31 my status has been processing.... .... As of today 2/8 I'm not sure what or if I have any health insurance with my WellCare?!?!???? Once this mess is cleared up I can come back and change my review. The guy I originally spoke to about my plans was exceptionally helpful and knowledgeable and he deserves a far better review than I have given however all this behind the scenes work has to be completed and no one is available on the weekends to help us out so we will need to be patient and praying I didn't get into a scam during the call I decided to see what was going to be said since these callers are bombarding everyone's phones with these Medicare Supplemental insurance till the deadline in march arrives
Response from Clearlink InsuranceFeb 10, 2025
We are sorry to hear about your experience. Clearlink strives to ensure that each customer has a fantastic experience, but it seems like we may have fallen short here. Without additional information, we can't determine what went wrong, but if you reach out to our Service team at 888-269-4969 or [email protected], we will do our best to resolve your concerns.