Angela Y.
Ongoing failure since May 2023 EXTREME
I have been dealing with serious issues with Clear Creek Legal since May 2023. During this time, one credit card account was placed into litigation, one separate account was sent to collections, three other accounts remained unresolved, and only one account was settled. I did not want the service stopped. I wanted Clear Creek Legal to fix my credit card accounts as promised. Instead, little to no work was done. I personally showed up to court for one credit card matter, and Clear Creek Legal did not appear on my behalf. My account is not closed. The platform still shows that I owe money, yet my credit card problems were not resolved and services were not delivered. I continued to be billed without results. Clear Creek told me to terminate my account even though I did not request termination. Communication was poor, expectations were not met, and the service did not match what was promised. This has been an EXTREME experience, and I strongly advise others to proceed with caution.



