Alex G.
Horrible claims process. Review stage for 30 days.
My car was in an accident on 07/17, full coverage insurance with Clearcover. Claim filed on 07/18. As of 08/16 my claim is still in Review stage - Clearcover still decides whether they will pay or not. I've been without a car for a month, Clearcover towed it to their lot and keeps it there. I prepaid in full a 6 months policy. Claims are handled by Littleton Group, which refuse to provide any timeline or deadline on when the Review stage will be completed. For last 9 days all calls to adjustor are routed to voicemail, no call back. Calling Clearcover support doesn't help, they just route you to Littleton Group adjustor. DO NOT buy insurance here. I have a very inexpensive car, less than $10k market value. So if they made my claim experience this difficult, you can imagine how much runaround you will get if you'll insure a more valuable vehicle with them.
Response from ClearcoverAug 16, 2021
Hi Alex, we’re sorry to hear about your negative claim experience. We strive to handle all claims with urgency. In some cases, the review period can take longer if we require additional information. If you need any further assistance, please email [email protected].


